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Skills

  • Problem resolution
  • Communications
  • Team management
  • Regulatory compliance
  • Relationship development
  • Process improvement
  • Customer service improvement strategies
  • High-volume dining
  • Cost control and budgeting for department operations
  • Kitchen equipment operation and maintenance

Work Experiences

  • Achieved department-wide productivity gains of 48%.
  • Collaborated with the procurement team to source premium quality meats at a 77% lower cost, improving profitability.
  • Was in charge of food costs and inventory management.
  • Adjusted selection and pricing strategies.
  • Converted 10 negative experiences into positive reviews.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Aligned labeling with Scrum Master.
  • Developed a customer loyalty program that drove a 70% increase in returning customers specifically for the meat department.
  • Achieved 37% compliance in health and safety inspections.
  • Was in charge of the day-to-day activities of 12 employees in category establishment, fostering an inspiring environment to maximize employee satisfaction.

Summaries

  • Boosted sales by 25%.
  • Achieved a 47% increase in department revenue.
  • Achieved 54% year-over-year growth in department revenue.
  • Meat Department Team Leader with 4 years of experience in process industry who is attentive.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at leading daily team huddles.
  • Multitasking expert with a methodical approach.
  • Encourages employees to go above and beyond for customers in high-volume settings while maintaining high quality and cost control.
  • Meat Department Team Leader has been certified.
  • Accomplished leader with a keen ability to analyze sales data, optimize inventory levels, and reduce waste by 28% for consistent cost control.

Accomplishments

  • Collaborated with team of 3 in the development of method.
  • Developed inventory standard operating procedures (SOPs) that resulted in a 43% reduction in order time and improved inventory accuracy.
  • Led a team of 11 employees to achieve a 61% increase in daily sales by implementing new merchandising strategies.
  • Ensured compliance with health and safety standards, leading to zero violations in 2018 and consistently maintaining high rating scores in inspections.
  • Implemented safety protocols to maintain Lean across all shifts, achieving a 100% pass rate in internal and external audits.
  • Reduced waste by 28% by implementing product rotation and improved forecasting techniques based on real-time sales data.
  • Improved meat sales worth $145,000 by developing relationships with local farms to feature specialized, regionally sourced meat products.
  • Collaborated with other department heads to coordinate sales campaigns, resulting in a 18% increase in cross-department sales.
  • Managed 12 staff schedules to ensure optimal employee coverage during peak hours, reducing customer wait times by 73%.
  • Developed and taught a sanitation training program for staff that resulted in a 42% improvement in regulatory compliance audits.

Affiliations

  • Member of Local Sustainable Foods Alliance
  • Member of Food Industry Management Program at metric
  • Local Butchers and Meat Processors Guild of Chicago
  • North American Meat Institute (NAMI)
  • Association for Computing Machinery
  • Certified Meat Product Handler through procedure
  • Certified Food Safety Manager (CFSM) Program
  • Lions Club
  • Institute of Food Technologists (IFT)
  • International Association of Administrative Professionals

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Meat Processor by initiative
  • Conflict Resolution and Team Dynamics Certification
  • Hazard Analysis Critical Control Point (HACCP) Certification
  • ServSafe
  • Certified Business Analysis Professional (CBAP)
  • Occupational Health and Safety Certificate Vantage
  • Certified Meat Science Professional (CMSP)
  • Customer Service Excellence Certification (Retail Focus)
  • Certified Retail Meat Cutter (NAMP)

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