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Freight Clerk resume examples

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Skills

  • Freight billing process optimization
  • Vendor relationship management
  • Regulatory compliance
  • Custom shipment scheduling
  • Trend analysis
  • Workload balancing
  • System equipment
  • Business operations
  • Operational improvement
  • Shipping method determination

Work Experiences

  • Avoided extra fees.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Boosted operational transparency.
  • Audited shipping invoices against actual freight transactions.
  • Avoided delays.
  • Communicated with international shipping partners to resolve customs and bill of lading issues, reducing clearance delays by 13 hours.
  • Put together containers and crates for transporting large items like vehicles and machines.
  • Assisted management with fleet capacity targets.
  • Solved method issues, improved operations, and provided excellent customer service.

Summaries

  • Strengths in cross-functional collaboration and vendor management backed up by Miscellaneous training.
  • Dedicated Cargo Agent with 3 years of experience handling shipments of various types and sizes.
  • Freight Clerk with 16 years of successful performance reporting and cross-functional collaboration experience.
  • Boosted overall logistics accuracy.
  • Hardworking and dependable, speaking Portuguese and Japanese fluently.
  • Coordinated efficient load planning.
  • Adept in resolving misrouting issues.
  • Within Miscellaneous, senior Freight Clerk and outstanding performer in process improvement and team leadership.
  • Adept at developing inventory management strategies.
  • Cost-conscious Freight Clerk who reduced shipping fees by $18 annually through strategic contract negotiations with logistics providers.

Accomplishments

  • Applied advanced knowledge of logistics software Adobe Creative Suite to optimize scheduling, cutting freight mismanagement by 49% and reducing delivery delays.
  • Resolved a backlog of freight loss claims within one year, identifying trends which helped implement policies that reduced future losses by 15%.
  • Developed a process for real-time shipment tracking that reduced customer inquiries by 81% and increased overall customer satisfaction ratings.
  • Successfully arranged transportation for oversized and high-value shipments, avoiding $17 in potential delay penalties and optimizing routing methods.
  • Implemented and trained team on the use of advanced logistics management software ServiceNow, reducing missed delivery deadlines by 36%.
  • Managed emergency freight rerouting due to unforeseen circumstances (e.g., weather, strikes), reducing overall impact on delivery schedules by ensuring a three years recovery window.
  • Used risk management protocols to oversee the transit of hazardous materials, mitigating risk and achieving 9 consecutive quarters without safety violations.
  • Coordinated with product to improve returns logistics processing time, leading to a 68% decrease in return freight costs and a faster turnaround on item redistribution.
  • Assisted in a company-wide logistics audit that improved compliance with international shipping regulations and reduced regulatory fines by $17 annually.
  • Coordinated the execution of intermodal shipments using rail, truck, and air transportation, reducing overall transportation time by 67% and ensuring on-time delivery.

Affiliations

  • reightwise International Business Group
  • Project Management Institute
  • National Association of Social Workers
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • American Society of Transportation and Logistics (ASTL)
  • National Customs Brokers & Forwarders Association of America (NCBFAA)
  • Freemason
  • International Maritime Organization (IMO)
  • Toastmasters

Certifications

  • Project Management Professional (PMP)
  • Freight Claims Professional Certification (FCP) - Lakeside Partners - 2018
  • SCPro Fundamentals Certification - Council of Supply Chain Management Professionals (CSCMP)
  • Air Cargo Professional Diploma - International Air Transport Association (IATA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Transportation Broker (CTB) – Transportation Intermediaries Association (TIA)
  • Certified Public Accountant
  • International Import-Export Certificate - Ironclad Systems - 2017
  • Cargo Wise One Certified Consultant - 2020
  • Microsoft Certified Systems Engineer (MCSE)

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