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Skills

  • Shrink-wrap
  • Preventative maintenance scheduling
  • English/Spanish fluency
  • Operational improvement
  • Inventory control
  • Blueprint interpretation
  • Basic Level Mathematics
  • Labor management
  • Customer service-oriented
  • Inventory management

Work Experiences

  • Management recognized me for providing outstanding customer service.
  • Was in charge of inspecting machine parts for compliance with product specifications.
  • Collaborated closely as part of a productive team to meet customer demands on time.
  • Control and safety relief valves were checked, disassembled, and repaired.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Performed vehicle maintenance and repairs, such as engine tune-ups, filter replacements, tire rotations, and oil changes.
  • Answered 11 phone calls per 18 months to assist customers.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Carried out routine preventive maintenance to ensure that the building's systems ran smoothly.
  • Ensured that all maintenance activities were completed in accordance with company standards.

Summaries

  • Motivating leader who has built and managed category teams in the past.
  • Skilled Service Mechanic with 10 years of progressive experience in program automotive maintenance, repair, and budget management.
  • Lean certified
  • Welder with 3+ years of experience in production MIG welding.
  • Foreman with more than 6 years of experience in industrial and mechanical assembly.
  • Strong technical skills and experience in vendor management.
  • Ability to recognize initiative issues and integrate standard solutions to achieve initiative.
  • Service Mechanic who is well-versed in team collaboration, organizational skills, and a strong work ethic.
  • Professional with advanced competencies in Oregon regulations for safety and emissions testing and inspections who is meticulous and detailed.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Overhauled inventory management for category, reducing delays and lowering stock-outs by 74% month-over-month.
  • Led mobile repair service for procedure, expanding service coverage in Raleigh and increasing revenue by 50%.
  • Process Improvement: Implemented productivity improvement plan which resulted in company savings of over $10K in one year. :
  • Chaired quality assurance processes after repair, reducing return repairs by metric through rigorous post-repair checks.
  • Configured alignment for heavy-duty standard using state-of-the-art HubSpot, reducing tire wear by 17% over one year.
  • Increased sales 5% over one year.
  • Customer Satisfaction: Achieved high customer satisfaction for professional installation of QuickBooks.
  • Delivered specialized training sessions on data analysis, certifying 11 employees and reducing common errors by 73%.
  • Achieved a 65% reduction in vehicle downtime by introducing efficient repair protocols for complex mechanical systems.
  • Crew Management: Interviewed, hired, trained and evaluated team of 25 construction employees.

Affiliations

  • Member, National Truck Equipment Association (NTEA)
  • Certified Technician, Alternative Fuel Vehicle Safety Training Phoenix
  • Graduate, Trade School of Automotive Technology in Chicago
  • Member, American Trucking Associations’ Maintenance Council (TMC)
  • Presenter, Mechanical Systems Safety Presentations at framework 2017
  • Affiliate, National Institute for Automotive Service Excellence (ASE)
  • Volunteer, Career Days for Automotive Technicians 2019
  • Member, National Diesel Equipment Technicians Network
  • Membership Coordinator, Local Mechanics Union Chapter in Boston
  • Member, Collision Industry Foundation (CIF)

Certifications

  • Certified Truck and Coach Technician (CTT)
  • Certified Diagnostics Professional for Analog/ Digital Systems framework
  • EPA Clean Air Section 609 Certification
  • Advanced Engine Performance Specialist (L1) by ASE
  • Automotive Customization and Performance Tuning Certification Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Forklift Technician Certification by National Center for Construction Education and Research (NCCER)
  • American Academy of Financial Management (AAFM)
  • Commercial Driver’s License (CDL) for Ohio
  • Diesel Mechanic Certification (National Institute for Automotive Service Excellence - ASE)

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