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Skills

  • Regulatory compliance
  • KPI tracking and performance benchmarking
  • Team building
  • First Aid/CPR
  • Strategic planning and execution
  • Staff development plans
  • ADDIE expertise
  • Effective deal closing techniques
  • Process improvement
  • Sales team leadership

Work Experiences

  • Analyzed and adjusted target-setting processes which contributed to a 60% increase in on-target earnings (OTE) for the team.
  • Was in charge of organizing ongoing technical training and personal development classes for employees.
  • Used a variety of training methods to diversify instruction, strengthen learning opportunities, and improve program success.
  • Led new hire orientation sessions and coordinated on-the-job training.
  • Planned the company's annual summer and holiday events, as well as team-building training initiatives.
  • Achieved results in 2024.
  • Developed departmental systems and procedures to better align workflow processes.
  • Aligned compensation plans with strategic objectives.
  • Achieved a 55% improvement in team collaboration scores.
  • Implemented new learning strategies based on the skill levels of the employees.

Summaries

  • Expert in developing curricula and training programs that are aligned with clients' strategic goals, mission, and vision, as well as continuously looking for ways to improve service delivery.
  • Achieved an annual revenue lift of $5.
  • Strengths in client relations and strategic planning backed up by Miscellaneous training.
  • Accomplished leader specializing in sales cycle optimization.
  • Achieved a 31% rise in quarterly sales performance.
  • Achieved sales growth over 2 quarters.
  • To meet changing business needs, incorporates new topics and adjusts training resources.
  • Sales Performance Manager is a smart Sales Performance Manager with a self-motivated approach who has vendor management and quality assurance skills.
  • Clear understanding of quality assurance and budget management as well as strategic planning training.
  • Adept at managing and executing complex territory realignment efforts, resulting in a 56% increase in regional sales over 8 quarters with strategic alignment of resources.

Accomplishments

  • Collaborated with HR to refine onboarding strategy, leading to a 35% improvement in new hire retention after 9 months.
  • Collaborated with finance on budgeting for performance tools, allocating resources efficiently to improve sales team output by 60%.
  • Standardized the use of CRM workflows, ensuring consistent data input and reducing manual errors by 29%.
  • Mentored underperforming sales reps, resulting in a 57% increase in quota achievement among low performers.
  • Managed budget allocation for sales performance tools, ensuring cost-effective investments and contributing to a 35% increase in sales productivity.
  • Coordinated cross-functional efforts with product development, enhancing the sales team’s understanding of Jira features, driving up-sell opportunities by 84%.
  • Collaborated with team of 2 in the development of procedure.
  • Led growth initiatives for high-value accounts in Miscellaneous, delivering a $5 increase in gross revenue over a 18-month period.
  • Designed and conducted quarterly sales training focused on Asana for 7 reps, increasing product adoption and sales conversions by 72%.
  • Led the redesign of the sales commission structures, aligning compensation with strategic outcomes and achieving a 27% improvement in sales team motivation.

Affiliations

  • Active Participant, CRM User Group – ServiceNow – Chicago
  • Toastmasters
  • Member, Global Sales Enablement Community – 2021-Present
  • Rotary International
  • Member, Association for Talent Development (ATD), Sales Enablement Learning Segment – 2024
  • International Council of Nurses
  • Certified Salesforce Professional, CRM Implementation Stream – 2020
  • Affiliate, Pipeline Management and Territory Planning Forum – 2015
  • Participant, Sales Automation Showcasing Event – Atlanta, 2016
  • Society of Human Resource Management

Certifications

  • Certified Sales Compensation Professional (CSCP) by WorldatWork
  • Sandler Sales Training Certification
  • Certified Territory Management Consultant (CTMC)
  • CompTIA Network+
  • Certified Professional Sales Leader (CPSL) from AA-ISP
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Professional in Training Management (CPTM) by Training Industry
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Certified Inside Sales Professional (CISP)

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