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Skills

  • System equipment
  • Criminal law
  • Team building
  • Project organization
  • Surveillance
  • Supervision
  • Incident Response Management
  • Investigative reporting
  • Team management
  • De-escalation techniques

Work Experiences

  • Assessed and deflected issues in emergency situations quickly.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered.
  • Analyzed high-risk areas using advanced surveillance systems.
  • Addressed theft and sabotage issues.
  • Aligned procedures with current technology trends.
  • Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors.
  • Worked on urgent issues both independently and collaboratively to protect people and property.
  • Addressed language barriers.
  • Used effective time management when it came to personnel and security asset coordination and accountability.

Summaries

  • Branch Security Officer skilled in emergency response preparation, refining evacuation strategies and lowering drill times by 51%.
  • Achieved Scrum Master.
  • 11+ years of experience implementing security protocols.
  • Acted swiftly to prevent risks.
  • Adept at conducting security audits.
  • Within Miscellaneous, senior Branch Security Officer and outstanding performer in performance reporting and strategic planning.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Defensive security personnel who are well-versed in the law and order.
  • Capable of keeping personnel, the building, and the equipment safe.
  • Adept at performing thorough background checks.

Accomplishments

  • Designed and implemented new access control procedures, reducing risks and unauthorized entry by 55%.
  • Directed cross-functional investigations, resulting in the recovery of over $16 in stolen assets throughout 2015.
  • Orchestrated monthly emergency drills, leading to a 66% improvement in staff response time during real crises.
  • Took immediate action during an active threat, leading to the successful neutralization of the situation in under one year with zero casualties.
  • Reduced response time to security issues by integrating real-time surveillance data with incident reporting software, lowering overall incident impacts by 27%.
  • Collaborated with IT teams to enhance the digital surveillance system, leading to a 63% increase in data retention and accuracy.
  • Led the redesign of the visitor check-in protocol, improving the accuracy of visitor tracking by 84% and reducing unauthorized access.
  • Conducted internal investigations on reported breaches, accurately confirming and resolving 17 security threats in two years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created software-based patrol reporting forms, increasing report accuracy and reducing the time needed for completion by 62%.

Affiliations

  • American Society for Industrial Security (ASIS) International
  • Society of Human Resource Management
  • National Incident Management System (NIMS) Certification
  • Occupational Safety and Health Administration (OSHA) Compliance Training
  • American Society of Safety Professionals
  • Patrol Operations Instructor Credential
  • Rotary International
  • Law Enforcement Officers Safety Association (LEOSA)
  • Certified Homeland Protection Professional (CHPP)
  • Emergency Response and Crisis Management Association (ERCM)

Certifications

  • Advanced CCTV Surveillance Training
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Asset Protection Professional (CAPP)
  • ServSafe
  • First Aid/CPR Certified
  • Certified Homeland Protection Professional (CHPP)
  • Physical Threat Management Certification
  • National Incident Management System (NIMS) Certification
  • Certified Public Accountant
  • Google Certified Professional Cloud Architect

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