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Skills

  • Program equipment
  • Business operations
  • Multilingual Fluency in program
  • Global market adaptation
  • Communications
  • Business correspondence
  • Problem resolution
  • Vendor relationship management
  • Relationship development
  • Brand consistency across languages

Work Experiences

  • Automated quality control checks for localized assets, reducing review time by 76% while improving accuracy.
  • Delivered content for Power BI.
  • Aligned proposals with company goals.
  • Collaborated closely with developers to implement localized subtitles and closed captions, increasing accessibility compliance by 36%.
  • Achieved zero compliance-related incidents.
  • Transported Salesforce to three years customer locations.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with cross-functional teams.
  • Answered 13 calls per one year to help customers with their questions and concerns.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Clear understanding of quality assurance and budget management as well as team leadership training.
  • Consistently met project deadlines.
  • Coordinated multilingual teams of translators.
  • Aligned content with cultural and brand-specific nuances.
  • Achieved 12% accuracy in translations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Boosted market reach by 32%.
  • Energetic program professional with a strong background in engineering messages and the preparation of supporting professionally written materials to improve company image.
  • Achieved a 61% increase in positive user feedback across Portuguese regions.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Managed localization project timelines and deliverables to ensure 2% on-time delivery for global product launches across 9 markets.
  • Partnered with external vendors to overhaul defective voice-over processes, resulting in a cost reduction of 80% without compromising quality.
  • Increased localization quality scores by 33% by developing and implementing stringent QA standards for multimedia content.
  • Championed the cultural adaptation of HubSpot, leading to market penetration in the Northeast and driving year-over-year growth of 30%.
  • Supervised 12 multinational localization teams to ensure culturally accurate adaptations for 7 global media product releases.
  • Collaborated with legal and compliance departments to align localized content with regional regulations, reducing compliance-related delays by 16%.
  • Standardized translation and localization workflows across 15 projects, improving efficiency and reducing revision cycles by 79%.
  • Contributed to data-driven content optimization strategies based on identified cultural trends, leading to the success of 11 global campaigns and increasing revenue by 51%.
  • Implemented detailed feedback loops for international translation vendors, increasing the translation accuracy rate by 75% for system.
  • Collaborated closely with linguistic experts to develop a style guide that reduced inconsistencies in translation, increasing content quality by 27%.

Affiliations

  • Society of Women Engineers
  • Project Management Institute
  • International Council of Nurses
  • Association of Information Technology Professionals
  • Association for Computer Linguistics (ACL)
  • Internationalization and Unicode Conference (IUC)
  • American Translators Association (ATA)
  • Contributor to Translation Automation User Society (TAUS)
  • National Association of Social Workers
  • American Marketing Association

Certifications

  • Salesforce
  • ISO 17100:2015 for Translation Services Certification
  • CompTIA Security+
  • Microsoft Certified Systems Engineer (MCSE)
  • Cloud-Based Localization Solution Certification – Microsoft Excel
  • ServSafe
  • Certified Localization Project Manager (CLPM) - Brightline
  • Adobe Premiere Pro Localization Specialist – Workday
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant

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