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Skills

  • Internal communications
  • Strategic planning
  • Business Administration
  • Attention to detail
  • Data entry
  • Problem-solving
  • Payroll and budgeting
  • Workflow planning
  • Collaboration tools proficiency (e.g., Slack, Trello, Asana)
  • Team building

Work Experiences

  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Assisted in recruitment coordination efforts.
  • Completed 4 employees' bi-weekly payroll.
  • Collaborated with team leaders to set up standardized office workflows, cutting task bottlenecks and increasing department efficiency by 63%.
  • Achieved a paper reduction rate of 79%.
  • Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process.
  • Completed updates within the past year.
  • Achieved 50% faster completion times for new employee documentation.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.

Summaries

  • Achieved rising participation and satisfaction.
  • Junior Secretary Coordinator with 13 years of successful risk assessment and vendor management experience.
  • Miscellaneous administrative office management, related regulatory guidelines, and vendor management certified Six Sigma and Junior Secretary Coordinator.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Professional in office management and administration with 4 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Achieved up to a 19% decrease in time spent on administrative tasks for the human resources.
  • Recruiting established talent in stakeholder engagement and strategic planning for Junior Secretary Coordinator.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • In fast-paced environments, this tireless team player is known for remaining poised and calm.

Accomplishments

  • Improved interdepartmental communication workflows via procedure, reducing internal email volume by 62%.
  • Developed a streamlined template for internal reports, decreasing report preparation time by 31%.
  • Enhanced executive support by developing an automated meeting request system, reducing preparation time by 51%.
  • Supported senior executives by organizing 3 of high-level meetings, ensuring smooth logistics and prompt follow-ups.
  • Managed the coordination of executive travels and accommodations, achieving a 53% reduction in travel-related issues.
  • Collaborated with compliance to implement process improvements that enhanced document retrieval times by 19%.
  • Developed and maintained detailed expense reports, resulting in initiative saved through error identification and reconciliation.
  • Tracked and processed 15 invoices monthly, improving accounts payable processing time by 57%.
  • Optimized office supply ordering processes, reducing supply waste and saving metric in annual operational costs.
  • Reduced inventory discrepancies by 64% through diligent tracking in Microsoft Excel, improving supply chain operations.

Affiliations

  • American Society of Safety Professionals
  • National Secretaries Association
  • Lions Club
  • Society for Human Resource Management (SHRM)
  • Association of Virtual Assistants
  • Administrative Management Society
  • Project Management Institute (PMI) - Administrative Sector
  • International Association of Administrative Professionals (IAAP)
  • Community Board Member for framework
  • National Association of Legal Secretaries (NALS)

Certifications

  • CompTIA Network+
  • Collaborative Business Writing Certification - metric
  • Office Ergonomics Assessment Certification - procedure
  • Document Control Specialist Certificate - category
  • Data Protection Officer (DPO) Certification - metric
  • Business Writing and Communication Certification - initiative
  • Effective Office Procedures Certification - system
  • Office Security and Document Protection Certification - program
  • SHRM Certified Professional (SHRM-CP)
  • Continuous Improvement in Administrative Processes Certification - process

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