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Skills

  • Continuous process improvement
  • Process improvement
  • Human resources management
  • Benefits and compensation management
  • Succession planning
  • Cross-functional team leadership
  • Process streamlining
  • Organizational Development
  • Payroll coordination
  • Compensation and benefits

Work Experiences

  • External tools were created to automate program operations and provide user-friendly implementation.
  • Consistently addressed personnel concerns.
  • Advised executives on workforce planning for a multi-year expansion into Austin, anticipating and meeting staffing demands on schedule.
  • Aided market expansion efforts while also implementing process improvements in order to conduct demand analysis and boost the bottom line.
  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Achieved 12-personnel readiness.
  • Represented the company at various civic and community events in order to improve the company's image and generate new business.
  • Collaborated across departments to manage and resolve staffing shortages, achieving a 58%-month record of fully staffed shifts.
  • Achieved a 33% increase in department certification rates.
  • Acted as a liaison between various business divisions in order to improve communication.

Summaries

  • Industry compliance is something about which I'm well-versed.
  • Human Resources expert with 2 years of experience in benefits administration, recruitment, and staff development.
  • Detachment Personnel Manager is a multi-talented Detachment Personnel Manager who is consistently rewarded for planning and operational improvements.
  • Certified in Scrum Master with meticulous attention to detail in personnel scheduling, resource allocation, and compliance management to enhance organizational productivity.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Organized planner with strong team-building and program-management skills.
  • Certified in OSHA.
  • Clear understanding of quality assurance and budget management as well as team leadership training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Implemented a department-specific talent management system that raised employee satisfaction scores by 48% over 6 months.
  • Resolved product issue through consumer testing.
  • Developed a robust employee recognition program that increased engagement by 84% in 2022.
  • Led analytics reporting on employee performance, resulting in a 48% improvement in underperforming teams.
  • Delivered comprehensive training programs on teamwork and efficiency, improving overall team output by 60%.
  • Implemented structured feedback loops between leadership and staff, resulting in 15 fewer HR incidents reported during three years.
  • Developed talent retention initiatives that led to the highest employee satisfaction scores in the organization’s history.
  • Initiated an HR compliance campaign that increased internal audit pass rates by 44% in 2022.
  • Collaborated across departments to address skill gaps, successfully reducing time-to-competency for new hires by 18%.
  • Collaborated with leadership on regional workforce planning efforts, enabling a 21% faster ramp-up of new hires during peak periods.

Affiliations

  • Toastmasters
  • Association for Computing Machinery
  • Lean In Network for Workforce Empowerment
  • Academy of Human Resource Development (AHRD)
  • Human Capital Institute (HCI)
  • Lions Club
  • Society for Industrial and Organizational Psychology (SIOP)
  • The National Diversity Council (NDC)
  • National Human Resources Association (NHRA)
  • Freemason

Certifications

  • Certified Labor Relations Professional (CLRP)
  • HR Data Analysis and Automation (using HubSpot)
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Certified Change Management Professional (CCMP)
  • Advanced Certificate in HR Metrics and Analytics
  • Certified Staffing Professional (CSP) - process
  • Certified Compensation Professional (CCP)
  • Salesforce
  • Compensation and Benefits Manager Certification – Beacon Labs

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