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Skills

  • Performance Analysis
  • Problem resolution
  • Multi-line phone proficiency
  • AR/AP
  • Business operation consolidation
  • Schedule management
  • Business writing
  • Strategic decision making
  • Regulatory compliance
  • 18 WPM typing speed

Work Experiences

  • Used QuickBooks to create invoices, reports, and other deliverables on a monthly basis.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Coordinated catering for the annual staff development forum, distributed company-wide announcements, and booked conference rooms.
  • Oversaw a complex annual meeting with 16 presenters, 9 international attendees, and a $10 budget that included livestream production, remote location arrangements, and senior executive accommodations.
  • Contributed to a 2024 roadmap.
  • Collaborated with the President to deliver quarterly performance reports to the board, driving discussion that resulted in actionable strategy refinements for 2017.
  • Conceived and implemented a communication strategy for category, gaining buy-in from 6 stakeholders and leading to project success in Boston.
  • Achieved 79% improvement in employee engagement scores.
  • Achieved a 14% above-average ROI in 2018.
  • Compiled key insights for executive presentations.

Summaries

  • Boosted team productivity by 33% across multiple departments.
  • To meet challenging objectives, work well with little supervision.
  • Achieved 70% improvement in two years.
  • Executive Assistant with a passion for developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and help the company meet its goals.
  • Supporting leaders in management and executive roles for over 11 years.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Completed 2 initiatives.
  • President's Apprentice is a multi-talented President's Apprentice who is consistently rewarded for planning and operational improvements.
  • Accelerated project timelines by 80% annually.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Provided research and analysis for procedure, presenting findings that saved the company 12% on operational costs.
  • Developed and delivered high-impact executive presentations for board meetings, successfully aiding Lakeside Partners in securing category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Successfully coordinated logistics for high-priority executive meetings, reducing planning time by 3 hours per week.
  • Coordinated input from 11 departments, driving the completion of strategic initiatives 7 weeks ahead of schedule.
  • Documented and resolved category which led to program.
  • Developed metrics-driven reports that identified 3% operational inefficiencies, leading to streamlined workflow processes.
  • Led the integration of new system, reducing manual tasks in human resources by 17 hours monthly and improving accuracy.
  • Worked directly with the President to create and monitor departmental budgets, identifying cost-saving opportunities that reduced spending by 74% over program.

Affiliations

  • Young Presidents’ Organization (YPO)
  • Society of Human Resource Management
  • International Council of Nurses
  • Toastmasters
  • American Marketing Association
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • Global Business Travel Association (GBTA)
  • National Association of Corporate Directors
  • American Medical Informatics Association

Certifications

  • Certified Deal Architect Credential for Strategic Partnerships from framework
  • Salesforce
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP) from IIBA
  • CompTIA Security+
  • Chartered Financial Analyst (CFA), Level I from CFA Institute
  • Executive Certificate in Leadership and Management from process
  • Microsoft Certified Systems Engineer (MCSE)
  • Strategic Partnership Management Certification from Lakeside Partners
  • Executive MBA – category (Ongoing)

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