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Skills

  • Safe vehicle operation
  • Client relationship management
  • Document scanning
  • Safe driving practices
  • Merchandise sales
  • Process equipment
  • Organization
  • Inspection reviews
  • Product promotions
  • Problem resolution

Work Experiences

  • Properly displayed products at customer locations in accordance with company specifications and policies.
  • Collaborated with the catering team to streamline packing and loading processes, decreasing loading times by 84%.
  • Adapted to last-minute changes from clients.
  • Built trusted relationships with venue contacts at over 16 different locations, facilitating smoother setups for repeat events.
  • Oversaw product transitions from the warehouse to the customer's location, including loading and unloading according to specifications.
  • Accurately completed and verified all paperwork.
  • Consistently maintained a customer satisfaction rate of over 36% by providing excellent service and timely deliveries.
  • Adapted to last-minute changes from clients by quickly adjusting delivery plans, which helped uphold a flexible and customer-centered approach.
  • Processed all sales transactions correctly, resulting in high levels of account growth and retention by delivering high-quality deliverables.
  • Achieved growth of recurring business by 65% in 2023.

Summaries

  • Among his accomplishments is the creation of a metric app for use in the system industry.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Expert at selling Microsoft Excel to specific types of customers and adept at maintaining long-term relationships to fuel growth.
  • Customer-focused Sales Representative with 17 years of experience solving problems for clients.
  • Superior levels of account development, retention, and expansion are achieved by cultivating productive relationships with clients.
  • Offering a 10-year career in Miscellaneous, as well as a strong work ethic and a polite demeanor.
  • Within Miscellaneous, senior Catering Driver and outstanding performer in project management and process improvement.
  • Achieved a 51% improvement in client satisfaction.
  • Achieved company recognition for reducing delivery times by 47% during high-volume periods, meeting or exceeding service expectations for major events.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Consistently maintained a high standard of food safety by following strict perishable goods transportation protocols, achieving compliance with industry standards.
  • Represented
  • Resolved
  • Researched
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Established
  • Prepared
  • Initiated
  • Design: Responsible for creative design for prominent initiative.
  • Identified

Affiliations

  • National Retail Federation (NRF) Foodservice Community
  • American Logistics Association (ALA)
  • Local Chamber of Commerce Membership 2020
  • Society for Food Service Management (SFSM)
  • Discounted Restaurant Program Memberships
  • Toastmasters
  • Local Food Delivery Drivers Association
  • International Road Transport Union (IRU)
  • Emergency Vehicle Operation Course (EVOC) Certification
  • Food Logistics Excellence Group (FLEG)

Certifications

  • Perishable Food Handling Best Practices Certification Beacon Labs, 2018
  • Cross-Selling and Upselling Techniques for Hospitality Meridian, 2023
  • SHRM Certified Professional (SHRM-CP)
  • Department of Transportation (DOT) Compliance Training Beacon Labs, 2024
  • Advanced Traffic Safety Certification (ATSC) Ironclad Systems, 2019
  • Hazardous Materials (HAZMAT) Handling Certification - Vantage, 2021
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Safe Load and Unload Procedures Training Vantage, 2017
  • Temperature Control Food Safety Course Ironclad Systems, 2021

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