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Skills

  • Health codes compliance
  • Excellent customer service
  • Menu knowledge
  • Inventory monitoring
  • Kitchen maintenance
  • Purchasing stock
  • Menu and service offering knowledge
  • Stocking and replenishing
  • Product promotion
  • Fluent in Spanish

Work Experiences

  • Kept the store floor clear of shopping carts and hand baskets.
  • I'm an expert baker of artisan breads and pastries.
  • Cleaned and stocked the grocery shelves, bulk bins, freezer, and dairy cases.
  • Was meticulous in my cash and card transactions.
  • Was in charge of loading customer bags into cars.
  • Placed advertising signs and displays on shelves, counters, and tables.
  • Provided excellent service by creating a warm and welcoming environment.
  • Credit cards, checks, gift cards, and coupons were all processed by me.
  • Maintained a professional relationship with union officials that was appropriate.
  • Restocked the salad bar and buffet for lunch and dinner service.

Summaries

  • Dedicated Ice Cream Server with 3 years of fast food industry experience.
  • Grocery Store Manager with a track record of boosting store profits while maintaining high employee morale.
  • 12 years of experience in the field, with a strong desire to see the company succeed.
  • Bartender with the ability to turn operations into profitable businesses.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Expert in fine dining and cheese, as well as extensive wine knowledge.
  • Bakery Clerk with 3 years of experience baking and decorating cakes, cookies, and pastries.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Ice Cream Server is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Ice Cream Server with over 16 years of experience in customer service environments.

Accomplishments

  • Collaborated with team of 8 in the development of metric.
  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
  • Collaborated with other team members to create seasonal promotions that contributed to a 26% sales boost during a typically slow period.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recommended innovative product combinations to management, leading to the introduction of new menu items and a 30% increase in specialty item sales.
  • Balanced a cash register with transactions totaling over $18 daily, maintaining 33% accuracy in cash handling and reconciliation.
  • Documented and resolved method which led to system.
  • Won “metric” Award for system.
  • Oversaw store renovation and expansion project, which increased revenue by 10%.

Affiliations

  • Inventory Management Training at Harbor & Co.
  • Food Preparation and Service Workshop at process
  • American Society of Safety Professionals
  • ServSafe Food Handler Certification
  • Training in Team Leadership at framework
  • Health and Sanitation Standards Workshop at initiative
  • Sales Upselling Techniques Seminar at Harbor & Co.
  • Retail Sales Associate Training Program at Beacon Labs
  • National Association of Social Workers
  • Food and Beverage Management Certification at system

Certifications

  • Certified Protection Officer (CPO)
  • Certified Foodservice Professional (CFSP) - Ironclad Systems, 2015
  • Cisco Certified Internetwork Expert (CCIE)
  • OSHA Food Safety Training (Retail Environment) – metric, 2022
  • Advanced Sales Techniques for Retail - standard, 2020
  • ServSafe Food Handler Certification Beacon Labs, 2020
  • Creative Social Media Marketing for Small Businesses – ServiceNow, 2021
  • Social Media Content Creation Course - HubSpot, 2015
  • Allergen Awareness Certificate - Texas, 2022
  • OSHA: HACCP

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