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Skills

  • Conflict resolution in project environments
  • Performance management systems
  • Reporting template development
  • Budgets
  • Driving productivity with QuickBooks
  • Agile Scrum Master Certification
  • Advanced MS Excel for project tracking
  • Documentation management
  • Change management expertise
  • Business operations

Work Experiences

  • Assumed interim leadership for a critical category initiative.
  • Delivered projects the past year faster.
  • Achieved a 47% decrease in missed project deadlines.
  • Coordinated with global operations teams to ensure seamless implementation of SAP, resulting in successful delivery without any critical escalations.
  • Achieved $7 in savings.
  • Collaborated with key stakeholders to identify priorities and allocate resources, delivering projects ahead of schedule and 20% under budget.
  • Looked for industry trends on social media and through online sources.
  • Answered 14 calls per one year to help customers with their questions and concerns.
  • Delivered projects $5 under budget.
  • Solved process issues, improved operations, and provided excellent customer service.

Summaries

  • Executive Program Manager with 6 years of experience achieving ambitious goals in a difficult IT environment.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at navigating complex negotiations.
  • Certified Lean Six Sigma practitioner.
  • Attempt to bring new skills and knowledge to a growing team in a new position.
  • Executive Program Manager with extensive implementation and project management experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Leading teams on standard, initiative, and standard projects is something I've done before.
  • Aligned cross-functional teams.
  • Collaborated with key stakeholders.

Accomplishments

  • Successfully managed resource allocation for a $14 enterprise transformation program, delivering all key milestones within the planned several months.
  • Consolidated operations across 15 business units post-acquisition, realizing cost savings of $8 and eliminating redundant resources.
  • Implemented KPI dashboards for 17 departments, improving visibility into performance gaps and driving a 72% improvement in key performance metrics.
  • Exceeded program goals for category by 85% through efficient resource management, cost control, and adherence to tighter delivery schedules.
  • Formulated KPIs to track the progress of a Salesforce launch, enabling a 84% reduction in operational bottlenecks and improved project transparency.
  • Reduced vendor onboarding time by 37% through streamlined workflows, achieving earlier QuickBooks launch in the market by 9 weeks.
  • Facilitated seamless change adaptation for 11 cross-functional teams, achieving an increase in software adoption rate by 33% in two years.
  • Oversaw the deployment of a new software system, increasing platform adoption across the organization by 33% within the past year.
  • Directed global expansion efforts, managing 8 international teams, and realizing a 16% increase in market penetration.
  • Designed and executed a unified project management office (PMO) restructuring, boosting portfolio visibility and aligning resources across 13 major initiatives.

Affiliations

  • Executive Board Member at Harbor & Co.'s Leadership Development Program
  • International Association of Program and Performance Auditors (IAPPA) - Senior Program Auditor
  • Member, Global Leadership Academy - Strategy and Innovation Council
  • International Institute of Business Analysis (IIBA) - Endorsed Education Provider
  • American Marketing Association
  • Scrum Alliance – Certified Scrum Professional (CSP)
  • International Project Management Association (IPMA) - Level B Certified Senior Project Manager
  • Graduate of metric Executive Leadership Development Program
  • Lean Six Sigma Black Belt Professional (Certified LSSBB)
  • Lions Club

Certifications

  • Financial Modeling and Valuation Analyst (FMVA) – Lakeside Partners
  • Certified in Risk and Information Systems Control (CRISC) - Beacon Labs
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in the Governance of Program Management (CGPM) - Brightline
  • First Aid/CPR Certified
  • Certificate in Digital Transformation - Lakeside Partners
  • Certified Program Director (CPD) - Beacon Labs
  • Certified Public Accountant
  • Executive Certificate in Strategy and Innovation Lakeside Partners

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