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Skills

  • Extensive system knowledge
  • Process improvement
  • Prompt table clearance
  • Teardowns experience
  • Health code requirements
  • Framework equipment
  • Inventory monitoring
  • Health codes compliance
  • Operations management
  • Food and beverage pairing

Work Experiences

  • Consistently received a 100% satisfaction rating from my customers.
  • Gathered shopping carts and baskets from the store's interior and exterior.
  • Investigated the costs and retail strategy of competitors.
  • Was in charge of handling escalated customer complaints in order to provide complete resolutions and increase customer loyalty.
  • Trained employees in all aspects of their jobs, including food preparation, money handling, and cleaning.
  • Identified items in stock for first use to reduce waste and profit loss.
  • Was in charge of developing and maintaining the store's creative layout and product merchandising.
  • Kept track of business levels and realigned team positions to ensure that customer demands were met to the best of my ability.
  • Ensured a safe and secure working environment by process.
  • Informed 13 initiative of employees about menu changes and procedures.

Summaries

  • Dedicated Kitchen Supervisor capable of meeting the needs of a wide range of customers while remaining calm and professional at all times.
  • Strong mechanical aptitude and a proclivity for equipment diagnostics, repair, and operation.
  • In FOH and BOH operations, a competent and capable team member.
  • Uniquely qualified Kitchen Supervisor with expertise in a variety of fields, including personnel, finance, and event planning.
  • Have an energetic personality and a strong work ethic as Kitchen Supervisor.
  • Sales, marketing, and inventory control are some of my specialties.
  • Service-driven
  • Deadline-driven
  • Exceptional at overcoming obstacles and streamlining processes for maximum efficiency.
  • Encourages employees to go above and beyond for customers in high-volume settings while maintaining high quality and cost control.

Accomplishments

  • Provided outstanding customer service that contributed to the honor of “Best Grocery Store” in process.
  • Collaborated with the sous chefs to introduce seasonal menu items, contributing to a 27% increase in revenue during holiday seasons.
  • Collaborated with the executive chef to develop innovative recipes, resulting in the introduction of 14 new menu items that increased customer satisfaction by 20%.
  • Implemented a comprehensive kitchen waste reduction program, yielding an annual savings of $16 through refined portion control and repurposing leftovers.
  • Led a kitchen redesign project to optimize workflow, reducing prep time by 18 per shift and increasing output during peak hours.
  • Created training materials and conducted regular kitchen staff workshops on safe food handling and equipment usage, improving compliance rates by 67%.
  • Streamlined strategic planning, resulting in initiative.
  • Collaborated with the procurement team to introduce environmentally sustainable purchasing practices, resulting in a 58% increase in locally sourced ingredients.
  • Recognized for outstanding customer service.
  • Successfully led the kitchen team to achieve a passing score of 68% during health and safety inspections, maintaining a high standard of cleanliness and compliance.

Affiliations

  • Certified Professional Food Manager (CPFM) - PMP
  • National Association of Catering and Events (NACE)
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • ServSafe Alcohol Certification for responsible beverage service
  • Member of International Foodservice Manufacturers Association (IFMA)
  • International Council of Nurses
  • Alliance for a Healthier Generation - Healthy Out-of-School Time Affiliate
  • Society of Human Resource Management
  • Association of Information Technology Professionals

Certifications

  • Apple Certified Associate (ACA)
  • Lean Six Sigma Green Belt Certification
  • Foodservice Inventory Optimization Certification - Workday
  • Certified Culinary Administrator (CCA) - ACF
  • SafeServ Certified: Six Sigma
  • Allergen Awareness Certification - Accredited by Lakeside Partners
  • Certified Hospitality Supervisor (CHS) – procedure
  • Microsoft Certified Systems Engineer (MCSE)
  • Cost Control & Food Waste Management Certification - Northwind
  • Foodborne Illness Outbreak Control Certification - Beacon Labs

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