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Skills

  • IPO and valuation expert
  • Venture capital specialist
  • Savvy relationship-builder
  • International and emerging market research
  • Communications
  • Financial modeling
  • Financial analysis
  • Cross-functional team collaboration
  • Raw materials, packaging and production
  • Comparable acquisition analysis

Work Experiences

  • Specialized in reverse mortgage loans and targeted my services to the senior population.
  • Processed quarterly vault and ATM audits with a zero error rate.
  • Was in charge of overseeing and evaluating the activities of 15 external investment advisors.
  • Performed audits for financial services clients such as banks and asset management firms.
  • Was in charge of organizing, stocking, and maintaining the teller window area.
  • Took phone calls about banking products such as checking, savings, loans, and lines of credit.
  • Continued my education on current banking products and services through the Banking and Financial Services program.
  • Stayed up to date on the latest mortgage products and services that were available.
  • Maintained a friendly and professional demeanor when dealing with customers.
  • Outperformed my quarterly sales targets by 15%.

Summaries

  • Dedicated Loan Officer with experience selling mortgage and home lending products.
  • As a Mortgage Specialist, a creative mortgage specialist aiming to increase the company's value through excellence.
  • Portfolio implementation and client services are specialties of this personable and ambitious Investment Banker.
  • Recognized on a regular basis for outstanding performance and contributions to the Banking and Financial Services industry's success.
  • Cross-selling bank products and services is a strength of this versatile banking professional.
  • Dynamic banker with a track record of managing complex projects and leading high-performing teams to achieve key financial goals.
  • Expert problem solver who uses creativity and innovation to solve difficult and complex problems involving employees, processes, and costs.
  • Cash handling, drawer balancing, loan processing, and inventory management are all skills I have.
  • Through excellence in mortgage lending, Creative Mortgage Specialist aims to increase corporate value.
  • Mortgage Specialist with 17 years of successful data analysis and quality assurance experience.

Accomplishments

  • Reduced the loan processing time by 51% by implementing workflow automation tools at Chicago in 2024.
  • Formally honored by the Investment Banking Institute for professional acumen.
  • Researched and integrated new mortgage software, reducing manual errors by 72%, and speeding loan processing.
  • Directed a team that increased the branch's loan approval growth by 62% year-over-year through strategic focus.
  • Spearheaded initiatives to expand the mortgage portfolio by promoting FHA and VA loans, resulting in a 19% increase.
  • Developed and implemented market expansion strategies, resulting in a 69% increase in loans processed in 2019.
  • Successfully trained 5 new tellers over a 17 month time period.
  • Successfully completed CPA, enhancing my mortgage expertise with advanced loan underwriting techniques.
  • Established training modules that equipped loan officers with the latest FHA and conventional loan regulations, improving processing speed by 15%.
  • Championed compliance reviews yielding 61% clean audits over multiple mortgage transactions.

Affiliations

  • Association for Computing Machinery
  • Council of Residential Specialists (CRS) Membership
  • Freemason
  • Certification in Financial Counseling (Meridian)
  • Association of Credit Underwriting and Servicing Professionals (ACUSP)
  • Certified Mortgage Professional (CMP) from Summit Group
  • Board of Directors at Raleigh Housing Finance Agency (2022)
  • National Association of Social Workers
  • Real Estate Finance Association (REFA)
  • National Association of Mortgage Brokers (NAMB)

Certifications

  • ServSafe
  • Certified Financial Services Security Professional (CFSSP) from Meridian
  • Certified Compliance and Regulatory Professional (CCRP) with a focus on mortgage regulation
  • VA Loan Certification Brightline
  • Certified Loan Compliance Specialist (CLCS) from Mortgage Training Academy
  • Certified Residential Mortgage Specialist (CRMS)
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Fannie Mae Desktop Underwriter Certification
  • Certified Public Accountant

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