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Skills

  • Communications
  • Documentation skills
  • Agile methodologies
  • Procedure equipment
  • System Modeling
  • MS Office
  • Application Programming
  • Manual test case preparation
  • Root cause analysis
  • Development Lifecycle

Work Experiences

  • Collaborated with external vendors.
  • Achieved this in 2021.
  • Conducted rigorous vulnerability testing.
  • Decreased mobile app crash rates by 20%.
  • Coordinated test efforts across multiple time zones.
  • Decreased bug backlog by 71%.
  • Increased productivity and boosted workflows by effectively resolving system issues with strategic planning and vendor management.
  • Planned and created test plans for system projects that used program and initiative technologies.
  • Wrote and optimized test cases to ensure that manual software testing was done consistently and thoroughly.
  • Coordinated user acceptance testing (UAT) across Atlanta for SAP, identifying 6 enhancement requests before the go-live stage.

Summaries

  • Jira expert and ServiceNow user.
  • Detailed knowledge of QSR and ISO regulatory requirements.
  • Achieved a 39% increase in code coverage.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • To ensure high-quality product development, he collaborates extensively with engineering and quality teams.
  • Accomplished at integrating test management software, resulting in a 56% reduction in bug turnaround time and improved bug tracking across development cycles.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Subject matter expert in quality assurance who leads a systematic and highly productive QA team.
  • Achieved a 76% reduction in testing cycles.
  • Dedicated to learning, growing, and succeeding in Computers Software.

Accomplishments

  • Developed performance testing scripts that leveraged Adobe Creative Suite, reducing system outages by 59% and improving process efficiency.
  • Championed automation initiatives, reducing manual testing efforts by 63%, resulting in faster regression cycles without sacrificing quality.
  • Introduced continuous testing practices in CI/CD pipelines, reducing test lead time by 63% without sacrificing quality standards.
  • Mentored a team of 14 junior QA engineers, leading to their career progression and improved team output by 32% within 6 months.
  • Collaborated with product managers and developers to identify and document key acceptance criteria for metric, reducing ambiguous requirements by 61%.
  • Developed a comprehensive set of smoke tests for continuous integration pipelines, reducing overall build failure occurrences by 60%.
  • Led the quality assurance effort for Power BI, which resulted in system, improving customer satisfaction scores by 59%.
  • Facilitated ongoing training for QA team members on Adobe Creative Suite, contributing to a 15% increase in team-wide test automation competencies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led a cross-functional team in the successful execution of 5 UAT cycles, mitigating critical deployment risks and enhancing product usability.

Affiliations

  • Project Management Institute
  • Women in Tech International (WITI)
  • Software Test Professionals (STP) Conference Attendee/Contributor
  • Cloud Native Computing Foundation (CNCF)
  • TechWell Conferences – STARWEST/STAR EAST
  • Certified Agile Tester (CAT) Certification
  • Certified DevOps Leader (DOL)
  • Test Automation University (TAU)
  • International Institute for Business Analysis (IIBA)
  • Toastmasters

Certifications

  • CompTIA Network+
  • ISTQB Certified Mobile Application Tester (CMAT) - 2024
  • Certified Penetration Tester (CPT) - 2017
  • Test Automation using Selenium Certification (CTS) - 2022
  • ISO 9001 Lead Auditor Certification, 2022
  • Continuous Delivery and DevOps Certification - 2017
  • Certified Public Accountant (CPA)
  • ServSafe
  • Advanced Certified SAFe® DevOps Practitioner - 2020
  • Certified Business Analysis Professional (CBAP)

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