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Skills

  • IP address structure
  • QoS/CoS expertise
  • Cisco switching expertise
  • Contract auditing
  • Customer needs assessment
  • Disaster Recovery Planning
  • Avaya proficiency
  • Microsoft Office
  • Computer literate
  • Pet charting information

Work Experiences

  • Examined departmental documents to determine how they should be distributed and filed.
  • Double-checked that information security policies, principles, and practices were being followed to ensure that network services were delivered on time.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Prioritized multiple projects in order to perform well under tight deadlines in a fast-paced environment.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Was in charge of data center power and cooling infrastructure, as well as ensuring that critical facility operational best practices were followed.
  • Implemented an automated monitoring system for network systems that operate 24 hours a day, seven days a week, ensuring business continuity.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Was in charge of analyzing, identifying, and resolving complex network hardware and standard issues.
  • Answered an average of 4 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Summaries

  • Among his accomplishments is the creation of a framework app for use in the standard industry.
  • Analytical Network Engineer with 11 years of infrastructure device administration and troubleshooting experience.
  • Clear understanding of vendor management and project management as well as stakeholder engagement training.
  • Information-driven Network Engineer with expertise in LAN and WAN infrastructure deployment and maintenance.
  • Looking for a new job as a Junior Network Engineer with a great company.
  • Customer-focused Sales Representative with 11 years of experience solving problems for clients.
  • Dedicated to learning, growing, and succeeding in Computers Networking and Security.
  • Presents growth-oriented programs and solutions.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Motivated Junior Network Engineer with experience managing large-scale projects, including budgeting and administration.

Accomplishments

  • Monitored network latency and packet loss using Wireshark, reducing troubleshooting time by 81%.
  • Partnered with cross-functional teams to update CMDB documentation, improving asset management flow by 60%.
  • Mapped and optimized VLAN architectures, enabling streamlined communication between 18 departments.
  • Aided in the design and execution of a disaster recovery plan, improving recovery time for network outages by 35% %.
  • Detected and isolated network anomalies using packet captures, increasing overall network performance by framework after implementing recommendations.
  • Provided Tier 1 and Tier 2 technical support for over 18 end-users, resolving 82% of issues within two years.
  • Optimized routing protocols on a network with 10 nodes, improving data flow efficiency by 50%.
  • Configured network monitoring tools to proactively address issues, reducing manual oversight by 28%.
  • Provided operational support, regularly monitoring framework networks to ensure compliance with SLAs for 17 teams.
  • Collaborated with team of 12 in the development of method.

Affiliations

  • Certified participant in VMware’s Network Virtualization Program (NVP), gaining expertise in software-defined networking.
  • LinkedIn Learning course completion - Network Security: Vulnerability Scanning, building core skills on network penetration testing.
  • Attending local chapter activities for the Association for Computing Machinery (ACM), researching the latest in network design innovation.
  • Active participant in the CompTIA Network+ Certification Study Group to keep abreast of industry trends and exam prep resources.
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • American Medical Informatics Association
  • Association for Computing Machinery
  • Associate Member of the Internet Society (ISOC), a leader in promoting open development of the internet.
  • Association of Junior Network Engineers (AJNE) member since 2017, engaged in collaborative projects and industry networking.

Certifications

  • Certified Protection Officer (CPO)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • ITIL Foundation Certification
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Nokia Network Routing Specialist I Certification (NRS I)
  • First Aid/CPR Certified
  • Certified Information Systems Auditor (CISA)
  • Certified Public Accountant

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