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Skills

  • Budget management and forecasting
  • Continuous improvement frameworks
  • Revenue growth strategies
  • Enterprise Resource Planning (ERP) software
  • Analytics tools (Microsoft Excel)
  • Budgets
  • Project portfolio management
  • Problem resolution
  • Business operations
  • Customer service

Work Experiences

  • Coordinated the implementation of complex programs.
  • Achieved results in 2024.
  • Achieved a 35% boost in team productivity.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Collaborated with external partners.
  • Collaborated on grant-writing initiatives, securing over $2 in new funding for Brightline.
  • Built strong relationships with key external partners.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Built a comprehensive KPI tracking system, which provided executives with real-time visibility into program performance.

Summaries

  • Mandarin and Spanish fluency
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at managing comprehensive project portfolios.
  • Costs were consistently reduced while profits were increased.
  • Achieved productivity enhancements of 68%.
  • Built agile, responsive programs.
  • Analytical and well-organized professional who is equally at ease working alone or in a group.
  • Creative problem solver with a proven ability to streamline global programs that reduce execution delays and optimize resource allocation for maximum return.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Applied lean methodologies.

Accomplishments

  • Built a robust tracking and reporting system using Microsoft Excel, improving data visibility by 56%.
  • Successfully launched a Jira solution that improved workflow automation and enhanced program results by 68%.
  • Strengthened stakeholder relationships resulting in a $10 increase in annual funding for strategic programs.
  • Trained 16 employees on Agile methodologies, improving team adaptability by 60%.
  • Guided the adoption of new Asana, decreasing manual work by process across project teams.
  • Executed key initiatives that led to a 27% improvement in team productivity year-over-year.
  • Implemented Scrum methodology to streamline processes, resulting in 47% faster project completion over 18 months.
  • Designed a new project management tool that improved tracking accuracy across 10 simultaneous projects.
  • Facilitated cross-functional collaboration, driving a 42% improvement in internal communication and project efficiency.
  • Spearheaded risk mitigation strategies, preventing potential losses of up to $7 across 5 projects.

Affiliations

  • American Society for Public Administration (ASPA)
  • Balanced Scorecard Institute (BCSI)
  • National Association of Social Workers
  • Toastmasters
  • National Contract Management Association (NCMA)
  • Society for Human Resource Management (SHRM) - Public Sector Chapter
  • Society of Women Engineers
  • Rotary International
  • Council for Nonprofit Innovation (CNI)
  • Lions Club

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Environmental Systems Manager (CESM) Northwind
  • Certified Professional in Project Control (CPPC) Summit Group
  • Risk Management Professional (PMI-RMP) - Cedar Works
  • Certified Six Sigma Black Belt (CSSBB) - Cedar Works
  • Google Project Management: Professional Certificate - 2016
  • Certified Change Management Professional (CCMP) - Vantage
  • Certified Disciplined Agile Senior Scrum Master (DASSM) Lakeside Partners
  • Certified in Program Evaluation and Performance Measurement Northwind
  • Data-Driven Program Design and Evaluation Certificate Beacon Labs

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