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Skills

  • Digital file organization
  • Digitization
  • Custom Reporting and Data Insights
  • Electronic document management systems (EDMS)
  • Re-Shelving
  • Performance Metrics Reporting for Leadership
  • Knowledge of metric Compliance
  • Data logging
  • Freedom of Information Act
  • Project assistance

Work Experiences

  • Prepared project documents according to the project manager's, team's, or client's specifications.
  • Worked with clients to review contracts, respond to questions, and determine special circumstances.
  • Maintaining an orderly and clean control room aided in efficient document processing.
  • Assisted in the creation and implementation of corporate document standards, numbering conventions, and templates.
  • Data books in physical, digital, and CD formats were created by me.
  • Created and edited template contracts with changes in the company's service lines or new developments.
  • Oversaw the creation and review of contractual documents that govern the company's relationships with clients, partners, vendors, and employees.
  • Examined contract documents for ambiguity and inconsistencies in the documents and specifications.
  • Led the development, development, and maintenance of multiple complex and high-priority contracts between the company and its business partners, vendors, and suppliers.
  • Was in charge of document control system training, setup, and maintenance.

Summaries

  • Working knowledge of document management systems.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Organizational skills, attention to detail, and a strong ability to communicate are all important.
  • Document Management Specialist with administrative support and other responsibilities.
  • Expert Power BI user with exceptional technical knowledge, communication skills, and a commitment to quality and accuracy.
  • Make management and control strategies and put them into action.
  • Provided vision, direction, development, and maintenance of multiple complex and high-priority contracts that directly impacted the organization's business strategies.
  • During the previous several months, we processed 7 document information requests and completed 9% of them within the past year.
  • Within Miscellaneous, senior Records Management Specialist and outstanding performer in client relations and risk assessment.
  • Document Control Specialist with experience storing, managing, and maintaining company and project documents with accuracy and quality in mind.

Accomplishments

  • Conducted quarterly compliance reviews of offsite storage vendor services, ensuring adherence to contract terms and minimizing costs by 52%.
  • Managed a multi-phase project to integrate SAP document management system across product, improving department-wide productivity by 76%.
  • Managed and facilitated the fulfillment of 18 FOIA and public records requests per month with a 19% success rate in meeting deadlines.
  • Authored and maintained detailed records management SOPs to standardize operations, ensuring compliance with category and reducing error rates.
  • Resolved product issue through consumer testing.
  • Developed and enforced a standardized filing taxonomy, reducing document retrieval time by 15% across 8 departments.
  • Documented and resolved method which led to procedure.
  • Monitored compliance with record retention and destruction policies, reducing liability exposure through timely and verified record purging processes as required by procedure.
  • Optimized shared drive classification structures, improving clarity and usability, which lowered document misplacement incidents by 78% within marketing.
  • Led an organizational shift from physical to cloud-based storage solutions, reducing physical storage space by 43% and improving ease of remote access.

Affiliations

  • International Organization for Standardization (ISO) - Records Management Standards Committee
  • Lions Club
  • Institute of Certified Records Managers (ICRM)
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • International Standards Organization (ISO) - Metadata Standards Group
  • Association for Computing Machinery
  • Technology and Automation in Records Management Peer Group
  • Privacy and Data Protection Professionals Network
  • Certified Information Governance Officers (CIGO) Network

Certifications

  • Compliance and Data Governance Certificate by ARMA International
  • In-Depth Training on Secure Physical and Digital Document Destruction by method
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Privacy Management Professional Certification by initiative
  • Government Records Management Training by system
  • Salesforce
  • Data Inventory and Mapping Certification by program
  • Project Management Professional (PMP)
  • Certified Information Privacy Professional (CIPP) by International Association of Privacy Professionals (IAPP)

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