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Skills

  • Sales presentations
  • Cross-functional team collaboration
  • Local marketing strategy tailored for franchises
  • Franchise financial performance evaluation
  • Pipeline management optimization
  • Client Outreach Initiatives
  • Multicultural and multilingual communication skills
  • Business development and planning
  • Trained in consumer marketing
  • Franchisee support and development

Work Experiences

  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.
  • Met sales and service targets of $3 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Kept up to date on competitor products and pricing in the markets I served.
  • Increased team and company profits by cultivating and strengthening relationships with industry partners and potential clients.
  • Increased market penetration and sales figures by 13% by leveraging supplier relationships and personally overseeing negotiations.
  • Increased retail sales volume in my assigned territory by 14% through strategic budgeting and product promotion.
  • Implemented new inventory management procedures that reduced product theft by 10% in one year.
  • Cut several months spending by 14% by using Adobe Creative Suite to create effective budgets.
  • Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.

Summaries

  • Accomplished Franchise Sales Regional Manager.
  • Manage 12+ accounts with a revenue of more than $6 per one year.
  • Successful Sales Manager with 18 years of experience in developing and increasing standard sales.
  • Adept at building meaningful franchisee relationships.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished Franchise Sales leader with a proven track record of exceeding sales targets by 32%, leading high-performing teams, and securing multi-year contracts that increased franchise value by 43%.
  • Aligned regional franchise objectives with organizational goals.
  • Costs were consistently reduced while profits were increased.
  • Applies innovative strategies.
  • Achieved 11% reduction in setup time.

Accomplishments

  • Earned PMP as part of professional development, enhancing my expertise in franchise management and contributing to franchise partner success.
  • Elected as an executive franchise council member in 2021, representing the the West Coast and helping drive key policy changes benefiting franchise owners.
  • Exceeded franchise sales revenue goals for 2016 by 43%, bringing in a record-breaking $17 in total sales for the region.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved President's Club in 2024 for leading the Northeast to become the top-performing sales area with 78% revenue growth.
  • Spearheaded the introduction of a franchise compliance training program, reducing legal disputes by 68% in the Northeast.
  • Revitalized underperforming franchise territories by implementing tailored sales initiatives, achieving 65% revenue turnaround in 17 months.
  • Improved customer retention across franchise network by 52% through targeted engagement campaigns and ongoing problem resolution.
  • Negotiated and closed franchise deals totaling $8 in contract value, exceeding quarterly sales targets by 36%.
  • Managed a portfolio of 7 franchise locations generating over $13 annually, consistently achieving top 59% performance in the region.

Affiliations

  • Regional Economic Development Organization Denver
  • Jaycees
  • Toastmasters
  • Operational Excellence Society
  • Rotary International
  • Sales Leadership Alliance
  • Franchise Business Network (FBN)
  • Franchise Council of process
  • Freemason
  • Business Development Professionals Network

Certifications

  • Certified Franchise Executive (CFE) - International Franchise Association
  • Certified Customer Service Professional (CCSP) - Customer Service Institute of America
  • Certified Commercial Contracts Manager (CCCM) - program
  • Professional Certified Marketer (PCM) - American Marketing Association
  • Franchise Expansion Strategy Certification - Lakeside Partners
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Supply Chain Management Professional Certificate - procedure
  • Business and Franchise Law Certification - system
  • Certified in Strategy and Competitive Analysis (CSCA) – program

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