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Skills

  • Drug delivery mechanisms
  • Avoiding drug shortages through proactive planning
  • Patient education material development
  • Overseeing drug storage and handling
  • Continuous professional development program design
  • Medication dispensing and immunizing
  • Patient medication adherence improvement
  • Medication dispensing
  • Loss prevention controls
  • Customer service, education, and counseling

Work Experiences

  • Contributed to hospital-wide risk management meetings, devising solutions for improving pharmacy operations and reducing legal liability.
  • Assessed need for additional security protocols.
  • Created alternative relief solutions.
  • Used careful oversight and vendor management to supervise the dispensation of controlled substances, including program and initiative.
  • Anticipated and met regulatory mandates for medication storage and disposal, significantly reducing non-compliance risks during inspections.
  • Collaborated with physicians in high-stress emergency cases, delivering critical medication in under 14 minutes.
  • Created night-shift protocols that enhanced patient privacy during consultations and resulting in 4% fewer patient complaints.
  • Hired, trained, and coached 5 Pharmacy Manager Overnight Pharmacists, resulting in a 9% increase in overall performance.
  • Led a team of 10 in interpreting, validating, and filling prescription orders, as well as counseling customers on medications, dosage and self-administration schedules, side effects, and potential interactions.
  • Gave immunizations and met with patients for medication consultations, effectively raising pharmacy's health-care awareness.

Summaries

  • Strengths in risk assessment and process improvement backed up by Pharmacy training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 75% reduction in exposure-related incidents.
  • Highly organized, efficiency-oriented, and committed to avoiding errors.
  • Pharmacy Manager Overnight Pharmacist is a multi-talented Pharmacy Manager Overnight Pharmacist who is consistently rewarded for planning and operational improvements.
  • Achieved a 19% improvement in customer satisfaction.
  • Achieved a 59% increase in retention rates.
  • Six Sigma and OSHA certified.
  • Within Pharmacy, senior Pharmacy Manager Overnight Pharmacist and outstanding performer in client relations and workflow optimization.
  • Collaborative and customer-focused, with a track record of collaborating with multi-disciplinary teams to discuss medications and drug interactions.

Accomplishments

  • Trained a team of 16 pharmacy technicians on compliance regulations, leading to a 59% decrease in regulatory violations during nights.
  • Collaborated with team of 17 in the development of program.
  • Developed physician-pharmacy communication protocols, improving medication ordering accuracy by 78% during the night shift.
  • Designed and launched a medication management system for 6 chronic disease patients, improving adherence rates by 30%.
  • Authored training materials focused on proper medication storage and retrieval, resulting in 73% fewer medication discrepancies.
  • Established a streamlined night-shift inventory check protocol, minimizing stockouts for life-saving medications by 58%.
  • Maintained a 23% compliance rate during internal audits, preserving pharmacy accreditation for another 14 years.
  • Played a critical role in transitioning to a new electronic health record (EHR) system, which improved data accuracy by 28%.
  • Implemented emergency medication protocols, responding to requests within 9 minutes during critical care scenarios.
  • Developed a pharmacy-based blood pressure screening service, conducting 11 screenings and identifying 17% of patients at risk.

Affiliations

  • Lions Club
  • American Society of Health-System Pharmacists (ASHP)
  • Pharmaceutical Research and Manufacturers of America (PhRMA)
  • Clinical Pharmacogenomics Implementation Consortium (CPIC)
  • International Association of Administrative Professionals
  • Council on Credentialing in Pharmacy (CCP)
  • Institute for Safe Medication Practices (ISMP)
  • American Medical Informatics Association
  • Freemason
  • Hospice and Palliative Care Pharmacists Network (HPN)

Certifications

  • Pharmacy-Based Immunization Delivery Certification - 2017
  • Health-System Pharmacy Administration Residency Brightline
  • Sterile Compounding Certification (USP <797>)
  • Joint Commission Regulatory Readiness Certification Northwind
  • Certified Pharmacist in Immunization Delivery (APhA)
  • Project Management Professional (PMP)
  • Certified Patient Safety Officer (CPSO)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • International Society of Pharmacovigilance (ISoP) Membership

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