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Skills

  • Employee training
  • Designing role-specific learning paths
  • Analytical problem solving
  • Training program development
  • Training needs analysis
  • Workshop coordination
  • Classroom expertise
  • MS Office
  • E-learning platform management
  • Training material development

Work Experiences

  • Exit interviews were conducted, and employee feedback was documented for use in program improvement.
  • Contributed to the company handbook and provided new hires with documentation.
  • Achieved results in the first 15 months.
  • Achieved this by 2018.
  • Achieved a 79% higher knowledge retention rate.
  • Examined the company's training methods and made changes to address issues, improve efficiency, and achieve training objectives, resulting in program.
  • Created several months reports to help with future training program structure and decisions.
  • Assisted in the development of a scoring framework for a performance evaluation program.
  • Boosted employee satisfaction scores by 77%.
  • Co-facilitated global leadership assessments.

Summaries

  • Known for cross-functional collaboration and a goal-oriented mindset.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Certified HR Trainer.
  • Dedicated to preparing employees for long-term success in their positions.
  • Achieved training cost reductions of 68% annually.
  • Ready to put 13 years of experience to work in a long-term, challenging position.
  • Strengths in client relations and project management backed up by Miscellaneous training.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Proven leader capable of making difficult decisions and guiding businesses to long-term success.
  • Certified HR Trainer known for designing and executing workshops that increased managerial competency by 39% within 2024. Talent for leadership development and team coaching.

Accomplishments

  • Delivered 2 workshops on conflict resolution, resulting in a 75% improvement in employee relations within 15 months.
  • Advised HR leadership on best practices for knowledge transfer, reducing new-hire ramp-up time by 66%.
  • Collaborated with team of 15 in the development of category.
  • Collaborated cross-departmentally to integrate Asana into the HR workflow, reducing administrative hours by 51% for training processes.
  • Resolved product issue through consumer testing.
  • Utilized data analysis to track training program effectiveness, leading to the optimization of course content and an improvement of 26% in satisfaction scores.
  • Documented and resolved initiative which led to method.
  • Generated a 53% reduction in skill gaps among new hires through the creation of targeted onboarding and training content.
  • Implemented a digital learning platform which boosted overall employee engagement in continuous learning programs by 54%.
  • Certified in CPA to train remote teams using Jira, enabling seamless virtual facilitation for global staff.

Affiliations

  • Jaycees
  • Human Resource People & Strategy (HRPS) – Council Member for process
  • American Society for Training & Development (ASTD) – Competency-Based Course Reviewer
  • Project Management Institute
  • Organizational Development Network (ODN) – Team Development Program Volunteer
  • Corporate Learning Network – Invited Speaker on Leadership Training
  • International Association for Continuing Education and Training (IACET) – Accredited Program Developer
  • Association for Talent Development (ATD) – Certified ITIL Professional
  • International Coaching Federation (ICF) – Certified procedure Specialist
  • Association for Computing Machinery

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Talent Development Professional (CTDP) - Association of Talent Development (ATD)
  • Certified Virtual Trainer (CVT) – procedure
  • Human Resources Business Partner Certificate – Ironclad Systems
  • Certified Professional in Training Management (CPTM) – Training Industry
  • ServSafe
  • Salesforce
  • Human Capital Strategist (HCS) - Human Capital Institute
  • Certified Employee and Labor Relations Professional (CELRP) – framework
  • Cisco Certified Network Associate (CCNA)

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