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Skills

  • Digital archival techniques
  • Metric equipment
  • Change management during system transitions
  • Agile project management methodologies
  • Cloud storage solutions (procedure)
  • Security planning
  • Audit preparation and record-keeping
  • MS Office
  • Organization
  • Supervision

Work Experiences

  • Was in charge of planning and implementing improvements to process improvement, cross-functional collaboration, and client relations.
  • Collaborated with legal and compliance teams.
  • Contributed to a more efficient workflow.
  • Achieved a 64% improvement in processing times.
  • Conducted research and benchmarking.
  • Oversaw the implementation of the company's enterprise security strategy, which included network and hardware security, disaster recovery, data security, and endpoint security.
  • Collaborated with IT teams to integrate new data visualization tools, improving reporting capabilities for senior management by 47%.
  • Analyzed, indexed, and cataloged incoming information across multiple platforms, improving data integrity and accessibility across 6 departments.
  • Achieved Scrum Master award for data protection excellence.
  • Boosted retrieval speed by 48%.

Summaries

  • Passionate about developing and implementing effective technology strategies.
  • Experienced in disaster recovery planning, roadmapping, and team development.
  • Achieved system-wide compliance increases of 26% in record management protocols.
  • Conducted detailed audit procedures.
  • Intelligent Information Technology Manager with 4 years of IT management experience, including infrastructure, application support, and security services oversight.
  • Contributed to certifications such as OSHA.
  • Complied with legal frameworks like HIPAA and GDPR.
  • Contributed to a streamlined and efficient information infrastructure.
  • Adept at managing offsite storage contracts.
  • The ability to translate technical requirements into business solutions has been demonstrated.

Accomplishments

  • Enhanced user training materials for the deployment of Microsoft Excel platform, improving system adoption rates by 19% within 6 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directed the migration of over 7 terabytes of data to a newer ECM platform, ensuring data security and accessibility across 2 teams.
  • Streamlined document upload and retrieval processes, improving data access efficiency for 9 departments and reducing delays.
  • Identified and corrected inefficiencies in file storage procedures, streamlining the process and reducing storage costs by $16 annually.
  • Performed in-depth analysis of technical documentation systems, proposing enhancements that led to a successful enterprise-wide system update in 2016.
  • Implemented a secure information retrieval system that cut response times to data requests by 23% while maintaining compliance with procedure.
  • Enhanced data indexing and filing systems, improving content accuracy and retrieval speed by 19%.
  • Collaborated with cross-functional teams on the digitization of legacy files, improving data availability and decreasing document search time by 52%.
  • Documented and maintained secure information management procedures to support system audits, resulting in a successful 2019 compliance review.

Affiliations

  • Society for Applied Systems Analysis (SASA)
  • Society of Human Resource Management
  • Digital Preservation Coalition (DPC)
  • Society of Women Engineers
  • National Computer Honor Society (NCHS)
  • American Marketing Association
  • Business Intelligence Congress (BIC)
  • International Data Management Association (IDMA)
  • Toastmasters
  • National Association of Social Workers

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Certified Storage and Data Recovery Professional (CSDRP)
  • CompTIA Network+
  • First Aid/CPR Certified
  • CompTIA Cloud+ Certification
  • Certified Document Imaging Architect (CDIA+)
  • CompTIA Security+ Certification
  • Google Certified Professional Cloud Architect
  • Certified Analytics and Data Expert (CADE)

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