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Skills

  • Continuous improvement through feedback loops
  • Risk assessment and mitigation
  • Cost reduction through process reengineering
  • Cross-functional team leadership
  • Document control policies and procedures
  • Process improvement
  • Product development
  • Infrastructure development
  • Data governance and compliance
  • Agile framework

Work Experiences

  • Achieved a 64% improvement in processing times.
  • Built and maintained a knowledge base that reduced repetitive queries to support teams by 52%, freeing resources for higher priority tasks.
  • Collaborated with legal and compliance teams to ensure all data retention processes adhered to evolving regulations, avoiding potential fines of $3.
  • Co-led a task force to redefine the enterprise content management strategy, reducing document search time by 73% across all departments.
  • Collaborated with cross-functional teams.
  • Successfully integrated warehouse management system software applications so that tasks could be managed from a central location.
  • Built and maintained a knowledge base.
  • Avoided potential fines of $10.
  • Achieved a $11 saving over 6 months.
  • Delivered recommendations for the information governance roadmap.

Summaries

  • Adept at transitioning teams to new information systems, providing seamless migrations from outdated systems to more progressive cloud-based tools that improved operational efficiencies by 36%.
  • Adept at transitioning teams to new information systems.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Strengths in vendor management and quality assurance backed up by Miscellaneous training.
  • Conducted detailed audit procedures.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Complied with legal frameworks like HIPAA and GDPR.
  • Strategic Information Technology Manager capable of guiding modern technology navigation.
  • Accomplished in building high-performing teams.
  • Adept at managing offsite storage contracts, saving the company $10 annually through strategic renegotiations while maintaining seamless access to archived materials.

Accomplishments

  • Optimized data governance protocols and reduced system downtime by 16 hours annually.
  • Conducted regular system performance audits ensuring the organization met metric data privacy protocols.
  • Managed technical support for enterprise content management systems, increasing system uptime by 57%.
  • Partnered with IT and Information teams to lead research and development on secure data transfer solutions, resulting in a Scrum Master award for innovation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created systems that allowed precise tracking of metadata, allowing for faster reports and decision-making by management.
  • Played a key role in re-structuring vendor contracts, saving $10 annually while improving service response times by 75%.
  • Enhanced data indexing and filing systems, improving content accuracy and retrieval speed by 19%.
  • Spearheaded software updates and patches for Adobe Creative Suite platform, enhancing system security and cutting downtime by 12 hours.
  • Directed the migration of over 7 terabytes of data to a newer ECM platform, ensuring data security and accessibility across 2 teams.

Affiliations

  • Society of Imaging Informatics in Medicine (SIIM)
  • Association for Information Science and Technology (ASIS&T)
  • International Association of Cloud & Managed Services Providers (MSPs)
  • American Marketing Association
  • American Health Information Management Association (AHIMA)
  • International Knowledge Management Institute (KM Institute)
  • International Association of Privacy Professionals (IAPP)
  • International Council of Nurses
  • Rotary International
  • Institute of Electrical and Electronics Engineers (IEEE)

Certifications

  • Certified Document Imaging Architect (CDIA+)
  • Enterprise Content Management (ECM) Certification
  • ServSafe
  • Certified Public Accountant (CPA)
  • Oracle Certified Professional, MySQL Database Administrator
  • Microsoft Certified: Azure Fundamentals
  • Certified Analytics and Data Expert (CADE)
  • Certified Information Management Professional (CIMP)
  • CompTIA Network+
  • Certified Data Center Management Professional (CDCMP)

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