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Skills

  • Problem resolution
  • Communications
  • Contract negotiation
  • Standard equipment
  • Budgets
  • Creative merchandising
  • Business Planning
  • Resource allocation
  • Presentation and public speaking
  • Customer service

Work Experiences

  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Achieved Top Performer for excellence in staff management.
  • Created budgets and prepared quotes for new products and services.
  • Achieved a significant initiative by making proactive decisions based on market expertise and business knowledge.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Improved filing systems for confidential client records and reports increased operational efficiency.

Summaries

  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Expertise in technology and product development.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Forward-thinking manager with 4 years of manufacturing project management experience.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • To take on a new role in a program setting, I'm ready to offer exceptional leadership and planning abilities.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Within Miscellaneous, senior Staff Director and outstanding performer in quality assurance and client relations.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Adobe Creative Suite expertise.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.

Accomplishments

  • Led cross-functional team of 5 to develop and implement a company-wide performance improvement plan, resulting in a 71% increase in productivity.
  • Drove new market expansion strategy that successfully delivered 23% growth in the Southwest within 18 months.
  • Created data-driven reporting processes, increasing executive-level decision-making speed by 18%.
  • Oversaw restructuring of employee benefits packages, increasing employee retention rates by 23%.
  • Formulated communication channels between stakeholders and team members that enhanced report accuracy and led to 21% faster project completion.
  • Collaborated with team of 5 in the development of system.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Ensured successful rollout of new HRIS platform, improving staff data accuracy by 46%.
  • Facilitated productive partnerships between vendors and internal departments, improving service delivery times by 53%.
  • Standardized company policies and procedures, resulting in 30% quicker adaptation to operational changes.

Affiliations

  • Business Network International (BNI) Leadership Role
  • National Operations and Leadership Society (NOLS)
  • Salesforce Leadership Training Program Alumni
  • Association for Supply Chain Management (APICS)
  • American Management Association (AMA)
  • Society of Human Resource Management
  • International Leadership Association (ILA) Member
  • Financial Executives International (FEI) Membership
  • Society of Women Engineers
  • Toastmasters

Certifications

  • Certified Data Professional (CDP)
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Change Management Professional (CCMP)
  • ITIL Foundation Certification
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Certified ScrumMaster (CSM)
  • Executive Program in General Management from Brightline
  • Certificate in Data-Driven Decision Making from program
  • CompTIA A+ Technician

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