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Skills

  • Team management
  • Collaboration with law enforcement agencies
  • Risk mitigation strategies
  • First Aid/CPR
  • Key performance indicator (KPI) tracking
  • Team building
  • Project organization
  • Process improvement
  • Relationship development
  • Fraudulent activities investigations

Work Experiences

  • Addressed shrink trends.
  • Achieved 0% downtime.
  • Achieved a 38% increase in incident response times.
  • Collaborated with district managers.
  • Assisted in negotiating contracts with loss prevention vendors.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Analyzed store traffic data.
  • Audited and restructured security procedures around high-risk product displays, ultimately preventing inventory loss worth $2.
  • Was promoted to positions of increasing responsibility as a result of my knowledge of loss prevention techniques and store operations.
  • Collaborated with local law enforcement.

Summaries

  • With 13 years of hiring and development experience, I am driven and dedicated.
  • Achieved a collaborative approach to loss mitigation.
  • Recognized on a regular basis for outstanding performance and contributions to the Law Enforcement and Security industry's success.
  • Working knowledge of security systems and databases is required.
  • Accomplished Assistant Loss Prevention Manager with a focus on shrink reduction and employee theft investigation. Recovered over $10 in assets within one year through comprehensive investigation strategies.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 24% reduction in shrinkage chain wide.
  • Costs were consistently reduced while profits were increased.
  • With over 2 years of experience managing loss prevention programs for over 15 stores in Portland, I am a confident Loss Prevention Manager.
  • Achieved a 33% decrease in store-related incidents.

Accomplishments

  • Reduced shrinkage by 35% through implementation of enhanced product protection measures and rigorous employee training.
  • Awarded Scrum Master for exceeding loss prevention targets by 65% consistently over two years.
  • Designed and executed a company-wide security training program that included 3 employees across multiple locations.
  • Documented and resolved standard which led to category.
  • Mediated and resolved internal employee disputes during investigations, resulting in 52% faster case resolution times.
  • Collaborated with team of 11 in the development of method.
  • Reduced the frequency of inventory discrepancies by 53% by developing a cross-functional risk mitigation plan with inventory control teams.
  • Developed and implemented a high-risk/high-reward security intervention on Asana, decreasing losses by \$13.
  • Collaborated with law enforcement on solving external theft cases, leading to the arrest of 15 suspects and the recovery of \$18 in stolen goods.
  • Reviewed store security footage on a weekly basis, identifying potential vulnerabilities and mitigating risk by implementing procedural changes.

Affiliations

  • Retail Loss Prevention Analytical Techniques Certification from Meridian
  • Certified Risk Management Professional (CRMP) from standard
  • Advanced Loss Prevention Tactics Certification from category
  • Retail Industry Leaders Association (RILA) – Asset Protection Division
  • National Retail Federation (NRF) Loss Prevention Council
  • Retail Loss Prevention & Security Association (RLPSA)
  • American Society of Safety Professionals
  • Security Working Group Contributor for the Retail Industry Leaders Association (RILA)
  • Board-Certified Security Manager (CSM) through the International Foundation for Protection Officers (IFPO)
  • Society of Women Engineers

Certifications

  • CompTIA Security+
  • Certified Fraud Specialist (CFS)
  • Loss Prevention Certified (LPC)
  • Apple Certified Associate (ACA)
  • Certification in Inventory and Loss Prevention (CILP)
  • Cyber Loss Prevention Associate Certification
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • Law Enforcement Certification

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