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Skills

  • Cash flow optimization techniques
  • Accounts receivable (AR) follow-up
  • Program equipment
  • Automated billing systems proficiency (e.g., method)
  • Account reconciliation specialist
  • Cross-departmental collaboration
  • Team management
  • Cash Flow analysis
  • Process improvement
  • Organization

Work Experiences

  • Completed daily accounting tasks such as tracking funds, deposit preparation, and account reconciliation.
  • Achieved a 58% reduction in claims rejections.
  • Collaborated with clinical staff to ensure coding accuracies, generating a reduction in claim denials by 68%.
  • Proposed key budgetary changes in order to boost the company's profits.
  • Collaborated with auditors to prepare annual audits and ensure adherence to government tax regulations.
  • Collaborated with clinical staff.
  • Achieved a consistent approval rate above 41%.
  • Collaborated with department heads.
  • Used ServiceNow to accurately calculate payroll deductions and processed payroll to meet predetermined deadlines.
  • Boosted efficacy in managing 10 patient accounts.

Summaries

  • Systematic and well-organized, with a keen eye for detail, mathematical prowess, and GAAP expertise.
  • Advanced knowledge of initiative and standard specifications.
  • Methodical and organized approach to detail-oriented work.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accelerated payments.
  • With 11 years of experience, I'm a focused Account Specialist.
  • Achieved a 59% improvement in claim approval times.
  • Exceptional at writing detailed reports and budgets, conducting thorough financial analysis, and strategizing for superior client service.
  • Achieved zero discrepancies.
  • Patient Accountant with 7 years of successful team leadership and client relations experience.

Accomplishments

  • Trained and onboarded 9 new employees on electronic medical records and billing processes, leading to a 66% increase in team productivity.
  • Resolved complex billing disputes with insurance companies, recovering $11 in overdue claims and lowering the average claim resolution time by 74%.
  • Recovered $5 by identifying and correcting previously missed or underpaid claims, contributing to annual revenue increases of 76%.
  • Reengineered the billing workflow based on root cause analysis of denials, improving the claim approval rate from program to category.
  • Streamlined claims follow-up process using Microsoft Excel, resulting in a 85% decrease in days to collect and improved cash flow by $4.
  • Automated manual billing tasks using system, significantly reducing error rates and slashing processing time by 74%.
  • Collaborated with a cross-functional team, improving efficiency in medical claim processing and reducing billing errors by 40%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a comprehensive training program for new hires, reducing their learning curve by 27% and improving accuracy in account reconciliation.
  • Played a key role in the successful rollout of procedure, ensuring seamless integration with zero disruption to patient records or accounts.

Affiliations

  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Medical Billing & Coding Association of America (MBCAA)
  • American Hospital Association (AHA)
  • Healthcare Financial Management Association (HFMA)
  • International Council of Nurses
  • Institute of Certified Healthcare Business Consultants (ICHBC)
  • Association for Health Care Administrative Credentialing (AHCC)
  • National Council for Prescription Drug Programs (NCPDP)
  • American Health Information Management Association (AHIMA)

Certifications

  • Certified Debt Specialist (CDS) - standard
  • Certified Healthcare Reimbursement Professional (CHRP) - standard
  • Certified Professional Coder (CPC) - metric
  • Project Management Professional (PMP)
  • Revenue Cycle Analyst Certification (RCAC) - Vantage
  • ServSafe
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Medical Billing and Coding Certification (MBCC) - Meridian
  • Certified Healthcare Access Professional (CHAM) - procedure

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