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Skills

  • Outreach Program Supervision
  • Cross-functional team collaboration
  • Needs-based program creation
  • Volunteer management and coordination
  • Crisis communication handling
  • Program evaluation and monitoring
  • Social justice advocacy
  • Community sentiment analysis
  • Conflict resolution and mediation
  • Volunteer retention improvement

Work Experiences

  • Contributed to new policy developments.
  • Conducted needs assessments across Seattle, identifying key service gaps and successfully connecting communities to appropriate resources.
  • Administered surveys and data collection tools, contributing to a 58% increase in understanding community resource gaps.
  • Coordinated training sessions for 9 volunteers.
  • Contributed to a 79% increase in understanding community resource gaps.
  • Administered surveys and data collection tools.
  • Collaborated with local media outlets.
  • Developed and implemented targeted outreach strategies that increased community participation by 85% for Harbor & Co..
  • Conducted needs assessments across Columbus.
  • Addressed key needs within the community.

Summaries

  • Collaborated effectively with local leaders.
  • Connected communities to vital resources.
  • Created long-lasting community impact.
  • Achieved a 24% improvement in program satisfaction.
  • Achieved results across 2019.
  • Adept at fostering long-term partnerships.
  • Dedicated outreach strategist with expertise in conducting needs assessments that connect communities to vital resources, significantly closing service gaps in Phoenix.
  • Community-focused Senior Assistant with substantial experience in exceeding fundraising goals, generating over $7 in donations for local shelters, food banks, and other critical services.
  • Conducted needs assessments.
  • Coordinated volunteer efforts.

Accomplishments

  • Fostered strong relationships with 2 local businesses, encouraging ongoing investment in community programming and outreach efforts that resulted in a 66% funding increase.
  • Managed a fundraising initiative that exceeded the target goal by 46%, supporting 8 new community-driven projects.
  • Developed community needs assessments by surveying 15 residents, which helped guide resource allocation and increased engagement by 15%.
  • Served as liaison between residents and city officials during 9-annual meetings, facilitating discussions that led to actionable policy changes.
  • Hosted a series of virtual engagement initiatives that resulted in over 15 participants, enhancing transparency and receiving feedback from 17 community members.
  • Analyzed CRM data to optimize community outreach efforts and increased event turnout by 24% through targeted communication.
  • Managed and distributed $13 in grants, ensuring that funds were allocated efficiently to 11 community programs and improving results by 37%.
  • Utilized community surveys and feedback to revise engagement methods, resulting in 82% higher attendance rates for key events in Seattle.
  • Launched neighborhood ambassadors program featuring 5 community leaders, which expanded outreach and led to a 62% increase in two-way dialogues.
  • Coordinated 6 outreach programs that increased community involvement by 77% year over year, fostering long-term relationships with stakeholders.

Affiliations

  • Active Member, American Planning Association (APA) Community Development Division, 2018–Present
  • Selected Participant, category Fellowship for Community Organizing, 2023
  • Attendee, Public Engagement and Outreach Strategy Summit, 2021
  • Member, Social Media for Nonprofit Leaders Association, 2020–Present
  • Volunteer Coordinator, Habitat for Humanity procedure, 2015–2020
  • Collaborator, Statewide Alliance for Nonprofit Excellence, 2017–2020
  • Certified Member of the International Association for Public Participation (IAP2), 2024
  • Organizer, Local Fundraising Committee for Public Health Awareness, 2020–2021
  • Member, Young Nonprofit Professionals Network (YNPN) standard
  • Member, standard Association for Civic Leadership, 2016–Present

Certifications

  • Multilingual Communication and Outreach Professional Certification - Harbor & Co.
  • Certification in Social Justice & Advocacy Strategies - Ironclad Systems
  • Certified in Diversity, Inclusion, and Human Relations - method
  • Advanced Certificate in Public Participation Methods - system
  • Data-Driven Social Services Program Evaluation Certification - system
  • Certified Social Justice Advocate - ServiceNow
  • Certified Facilitator in Conflict Resolution and Community Leadership - Meridian
  • Certificate in Community-Based Organization Leadership - standard
  • Non-Profit Management Certification - Brightline
  • Social Work and Outreach Specialist Certification - program

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