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Skills

  • Administrative skills
  • Coordination of Administrative Activities
  • Administrative duties
  • Operations management
  • Staff recruiting and retention
  • Administrative background
  • Staff assistance
  • Music showcase training
  • Staff motivator
  • Staff meeting facilitation

Work Experiences

  • Quickly identified problems and alerted Administrative Staff to any potential project delays.
  • Was in charge of data tracking, documentation, client correspondence, and office operations.
  • Used Workday to accurately enter data into a batch ticketing system.
  • Improved locomotive material expense tracking by 6%.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Established
  • Responded quickly to customer concerns and resolved process issues using stakeholder engagement and project management.
  • Solved
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Administrative Staffs and clients.

Summaries

  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Service-driven
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Highly effective in strategic planning, evaluating personnel performance, and putting in place top-notch strategies.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Versatile
  • Innovative
  • With a background in accounting and finance, I am a talented administrative professional.
  • Meticulous Administrative Staff capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using HubSpot.
  • Over 9 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Provided administrative support during company-wide restructuring, ensuring a smooth transition for over 16 employees while maintaining confidentiality.
  • Managed the procurement and organization of office supply orders, lowering excess inventory by 55%.
  • Led the adoption of a digital time-tracking system that improved payroll accuracy for 10 employees and cut payroll discrepancies by 40%.
  • Developed and distributed a weekly office newsletter to 3 employees, enhancing interdepartmental communication and reducing meeting requirements by 77%.
  • Collaborated with team of 8 in the development of metric.
  • Reduced office supply waste by 50% through the introduction of an office-wide sustainability program and cost-effective procurement methods.
  • Created a standardized reporting template improving cross-departmental communication and reducing redundant updates by 18%.
  • Took over scheduling responsibilities for executive leadership, increasing their available time for strategic planning by 5 hours per week.
  • Collaborated with HR and legal teams to revise the company's digital employee file system, achieving a 47% increase in document access efficiency.

Affiliations

  • Project Management Institute (PMI) - Contributor to administrative process improvements
  • International Facility Management Association (IFMA) - Coordinated with office sustainability projects
  • National Management Association (NMA) - Applied supervisory skills to administrative team roles
  • National Association of Educational Procurement (NAEP) - Aligned procurement strategies
  • American Payroll Association (APA) - Ensured payroll accuracy by integrating QuickBooks system
  • American Institute of Professional Bookkeepers (AIPB) - Applied bookkeeping systems to office operations
  • Association for Computing Machinery
  • American Society of Administrative Professionals (ASAP) - Completed Six Sigma for executive support
  • OfficeNinjas - Engaged with peer community on administrative technologies and tools
  • American Marketing Association

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Advanced Excel Certification SAP
  • Certified Business Office Manager (CBOM) by standard
  • Certified Records Manager (CRM) by the Institute of Certified Records Managers
  • Notary Public Commission Colorado, 2023
  • Certified Public Accountant
  • Certified Government Meeting Professional (CGMP)
  • Google Workspace Certification – 2023
  • Certified Office Ergonomics Specialist through Beacon Labs
  • Certificate in Business Administration from Harbor & Co.

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