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Skills

  • Payroll Processing
  • Strong attention to detail
  • Tax Compliance
  • Team management
  • Bookkeeping
  • Accounts reconciliation automation
  • Delegation and task prioritization
  • Problem resolution
  • Business operations
  • Client communication strategies

Work Experiences

  • Achieved a 66% reduction in discrepancies.
  • Decreased resolution time by 51%.
  • Acted as the point of contact for financial discrepancies.
  • Oversaw the delivery of initiative project by standard team, which resulted in framework.
  • Compiled financial data.
  • Cut unauthorized expenditures by $14.
  • Answered 2 calls per one year to help customers with their questions and concerns.
  • Looked for industry trends on social media and through online sources.
  • Analyzed monthly departmental budgets.
  • Created custom financial reports that improved financial visibility and helped identify cost-saving opportunities worth $7.

Summaries

  • Adaptable Account Office Associate experienced in auditing financial processes.
  • Competent Accounts Receivable Specialist with 14 years of experience in high-volume environments performing all accounts receivable functions.
  • Achieved zero discrepancies for 14 consecutive years.
  • Confident and detail-oriented.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Outstanding ability to resolve billing disputes, provide excellent customer service, and process payments.
  • Achieved a 81% reduction in manual data entry errors.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with cross-functional teams.
  • Strengths in process improvement and quality assurance backed up by Miscellaneous training.

Accomplishments

  • Proactively managed relationships with banking partners to reduce transaction fees by $119,000 annually.
  • Prepared detailed monthly operating cost analyses that identified opportunities for savings of up to $59,000 annually.
  • Trained junior accounting staff on ledger reconciliation, increasing department efficiency by 79%.
  • Developed a standardized invoicing process, reducing invoicing errors by 28% and decreasing invoicing cycle time by 18 days.
  • Facilitated the roll-out of an automated expense reporting tool, reducing manual processing time by 66% %.
  • Processed 8 invoices monthly, ensuring on-time payments and reducing late payment penalties by 17%.
  • Revised company budget forecasting protocol, increasing budgeting accuracy by 26% and reducing unexpected variances.
  • Monitored adherence to GAAP and regulatory compliance, ensuring 9 consecutive clean audits.
  • Reduced financial report preparation time by 4 hours during the annual year-end close process.
  • Implemented internal audit procedures, reducing discrepancies in financial statements by 75%.

Affiliations

  • American Society of Safety Professionals
  • International Council of Nurses
  • Association of Finance and Insurance Professionals (AFIP) Active Participation
  • Society of Human Resource Management
  • Jaycees
  • Association of Chartered Certified Accountants (ACCA) - Global Member
  • International Federation of Accountants (IFAC) Association
  • National Society of Accountants (NSA) Active Membership
  • Certified Public Accountant (CPA) Designation
  • Certified Fraud Examiner (CFE) Membership

Certifications

  • Salesforce
  • Certified Management Accountant (CMA)
  • Certified Treasury Professional (CTP)
  • Accounts Receivable Management Certification (ARMC)
  • Certified Fraud Examiner (CFE)
  • Certified Cost Professional (CCP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Tax Preparation Certification Program
  • Certified Tax Preparer (CTP)

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