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Skills

  • Service agreements
  • MS Office
  • Communications
  • Customer service
  • Contract negotiation
  • Order processing
  • Procedure marketing
  • Customer relations
  • Client relationship management
  • Procedure equipment

Work Experiences

  • Managed Jira inventory to improve sales pitches and closed more than 18 sales in 18 months.
  • Achieved a 79% success rate.
  • Increased the team's revenue by over $4 in sales.
  • Achieved 15% market expansion.
  • Attended specialized industry events.
  • Achieved results for the 2016 quarter.
  • Achieved Excellence Award.
  • Closed over $15 in sales, which included preparing contracts and processing order forms each two years.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Achieved results across several months.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Bringing 7 years of experience in this field.
  • Accomplished Direct Sales Officer with a consistent history of driving high-yield sales pipelines, contributing to over $15 in closed deals during 2023.
  • Talented sales representative with 5 years of industry experience.
  • Mandarin is a bilingual individual who is fluent in both languages.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 72% retention rate with high-profile clients.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.

Accomplishments

  • Ranked in the top 36% of the sales team for overall performance during one year.
  • Analyzed market trends and competitor data to reduce pricing discrepancies, boosting product demand by 35%.
  • Led outbound cold calling campaigns that resulted in 10 new client acquisitions over 18 months.
  • Resolved product issue through consumer testing.
  • Implemented a CRM tool that streamlined client data management, reducing administrative time by 79% hours per week.
  • Collaborated with the marketing team to launch a new product line, resulting in a 56% increase in quarterly sales.
  • Achieved 85% of monthly sales quota consistently for 6 months, surpassing company targets.
  • Developed and implemented a strategic account management plan, improving client retention by 21%.
  • Reduced the average sales cycle by 72% by refining prospect qualification processes and improving follow-up execution.
  • Documented and resolved program which led to procedure.

Affiliations

  • Women in Sales Everywhere (WISE) Affiliate Member
  • Certified Professional Salesperson (CPSP)
  • Member of the Retail Sales & Marketing Association (RSMA)
  • Association of Information Technology Professionals
  • Rotary International
  • Involved in the Sales and Marketing Association (SMA)
  • Certified Direct Sales Professional (CDSP) from procedure
  • Association of Sales Professionals of Columbus
  • Attendee and presenter at Sales Enablement Society (SES) events
  • American Marketing Association

Certifications

  • Business Development and Sales Certificate - Harbor & Co.
  • Email Marketing Strategy - QuickBooks
  • Certified Revenue Management Executive (CRME) - 2021
  • Certified Business Analysis Professional (CBAP)
  • Advanced Selling Strategies Certification - Harbor & Co.
  • Certified Business Development Manager (CBDM) - 2024
  • Google Ads Certification 2018
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • Certified Account Executive (CAE) – Northwind

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