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Skills

  • Contract logistics
  • Time management
  • Client relationship management
  • Scheduling
  • DOT Regulatory Compliance
  • Customer-focused service
  • Fleet Management
  • Communications
  • Operations support
  • Relationship development

Work Experiences

  • Achieved results over two years.
  • Was in charge of the entire daily delivery process, including routing, driver supervision, and DOT compliance.
  • Added 17 new vehicles.
  • Oversaw the delivery of process project by initiative team, which resulted in metric.
  • Achieved timely resolution of delivery issues.
  • Achieved results over 2020.
  • Championed energy-efficient vehicle modifications, reducing emissions by 46%, contributing to the company's sustainability goals.
  • Had an excellent attendance record and was always on time for work.
  • Achieved delivery within 15 hours of planned schedules.
  • Achieved Employee of the Year for Outstanding Logistics Management by maintaining a perfect on-time delivery record for two years.

Summaries

  • Committed to logistics excellence.
  • Achieved a 32% reduction in service complaints.
  • Achieved 15% on-time delivery.
  • Costs were consistently reduced while profits were increased.
  • Consistently achieved high customer satisfaction.
  • Coordinated strategic dispatch and pick-up.
  • Adept at training and onboarding.
  • Accomplished fleet manager focused on safety and compliance.
  • Achieved a 17% drop in regulatory fines.
  • Dedicated to learning, growing, and succeeding in Government.

Accomplishments

  • Optimized freight scheduling for peak seasons, reducing transit times to 2% below industry standards.
  • Streamlined the on-time delivery process by identifying key performance indicators and increasing efficiency by 56%.
  • Improved fleet management strategies by identifying underperforming vehicles and optimizing routes, resulting in 59% reduction in fuel consumption.
  • Monitored and reported on fleet incidents, maintaining a 34% compliance record with safety standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Played a key role in negotiating contracts with new clients, driving a 84% increase in revenue from logistics services.
  • Supported drivers with incident reporting and provided feedback on performance improvements, leading to 35% better safety compliance.
  • Collaborated with Government clients to develop custom freight solutions, securing contracts worth $2.
  • Collaborated with suppliers and clients to identify cost-saving initiatives that reduced transportation costs by 74%.
  • Documented and resolved standard which led to procedure.

Affiliations

  • Conference of Minority Transportation Officials (COMTO)
  • National Association of Fleet Administrators (NAFA)
  • Institute for Supply Management (ISM)
  • National Association of Social Workers
  • Supply Chain Management Professionals Association
  • Member of the National Association of Small Trucking Companies (NASTC)
  • Attendee or Speaker at the National Truck Driving Championships
  • American Medical Informatics Association
  • Lions Club
  • International Society of Logistics (SOLE)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Certified Compliance Officer in Hazardous Materials Transportation
  • Certified Logistics Associate (CLA) from the Manufacturing Skill Standards Council (MSSC)
  • International Forwarding Professional (IFP) Certification from the International Freight Association
  • Certified Public Accountant
  • CompTIA A+ Technician
  • OSHA 30-Hour Certification in General Industry with a Focus on Transportation Safety
  • Certified Risk Manager (CRM) in Transportation Compliance

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