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Skills

  • Sales Enablement
  • Sales team oversight
  • Sales understanding
  • Adobe Creative Suite sales
  • Consultative sales techniques
  • Outbound sales calling
  • Direct sales
  • Sales territory management
  • Sales tactics
  • Sales skills

Work Experiences

  • Sold a variety of products by explaining their unique features and instructing customers on how to use them properly.
  • Assisted customers with in-depth knowledge of reptile behaviors, care needs, and dietary preferences, leading to a 16% increase in product upselling.
  • Demonstrated products to customers, discussed features, and redirected objections to capture sales.
  • Negotiated and closed deals with minimal supervision.
  • Addressed customer inquiries on reptile illnesses.
  • Prepared cash deposits up to $17 with no discrepancies.
  • Achieved an annual reptile sales target of $2 through highly effective customer service and product recommendations.
  • Achieved an annual reptile sales target of $16.
  • Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor.
  • Explained ServiceNow offerings to customers, including policies, restrictions, and refund policies.

Summaries

  • Experienced in forming strategic alliances and managing existing relationships.
  • Performance-driven Miscellaneous professional with a proven track record of connecting with program customers and generating exceptional Microsoft Excel sales.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Extensive track record of exceeding revenue targets by combining communication and sales skills.
  • Looking forward to taking on a new challenge with a successful team.
  • Strategic thinker with expertise in stakeholder engagement.
  • PMP certified
  • Proficient in promoting process by leveraging vendor management and quality assurance knowledge.
  • Framework, standard, and framework are all available.

Accomplishments

  • Partnered with marketing teams to develop targeted campaigns, resulting in $10 sales growth of reptile-related products in 7 months.
  • Consistently exceeded individual sales quotas by 18% through personalized customer care and expert product knowledge.
  • Mentored 10 new sales associates.
  • Introduced a customer loyalty initiative focused on reptile care essentials, increasing repeat business by 24%.
  • Resolved 8% of customer service issues within 18 months to maximize loyalty and retention.
  • Designed training programs for new staff on reptile care, boosting staff proficiency by 35% in three years.
  • Partnered with external parties to offer exclusive reptile products, boosting sales in that category by $5.
  • Integrated customer feedback into merchandising strategies, leading to optimized shelf space and a 33% increase in sales.
  • Implemented a SWOT analysis for the reptile sales division, identifying key areas for growth that led to a 64% sales increase over the past year.
  • Ran seasonal promotions for exotic reptiles, generating an additional $13 in sales during key holiday periods.

Affiliations

  • Attendee, Exotic Pet & Animal Trends Summit, Boston 2015
  • Teacher/Speaker, Intro to Reptile Ownership Course, Meridian, 2017
  • Affiliate, Exotic Pet Retail Association (EPRA), process
  • Member, National Reptile and Amphibian Advisory Council category
  • Volunteer Reptile Care Expert, Local Nature/Reptile Reserve, standard
  • Attendee, Annual Exotic Pets and Reptiles Conference, Raleigh, 2022
  • Certified Reptile Sales Specialist, category, 2015
  • Reptile Product Sales & Care Certification, framework, 2021
  • Reptile Product Consultant, Partnership with metric, Portland
  • Exotic Reptile Symposium Contributor Austin

Certifications

  • Certificate in Pet Nutrition and Care – procedure, 2021
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Veterinary Assistant (CVA) – Harbor & Co., 2018
  • Certified Environmental Enrichment Specialist (CEES) – Meridian, 2023
  • Eco-Friendly Retail Product Certification – Cedar Works, 2021
  • Certified Inventory Professional (CIP) – Beacon Labs, 2022
  • Certified Public Accountant (CPA)
  • Live Animal Transport Certification (LATC) – Harbor & Co., 2022
  • Behavioral Biology of Reptiles Certification – Lakeside Partners, 2016

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