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Skills

  • Cross-functional team collaboration
  • Team management
  • Cost-Benefit Analysis of Health Technologies
  • Regulatory compliance
  • Problem resolution
  • Organization
  • First Aid/CPR
  • Medication error prevention strategies
  • Clinical data reporting
  • EMR System Upgrades and Conversions

Work Experiences

  • Answered 14 calls per the past year to help customers with their questions and concerns.
  • Investigated and verified clinical data.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved zero breaches.
  • Assisted with testing and worked with the product engineering team to define clinical requirements.
  • Was in charge of digitizing paper records.
  • Collaborated with IT and nursing leadership to troubleshoot and resolve system issues, maintaining 80% uptime for all hospital systems.
  • Looked for industry trends on social media and through online sources.
  • Used cross-functional collaboration to standardize clinical documentation protocols.

Summaries

  • Over 7 years of industry experience, meticulous Clinical Informatics Specialist adept at the development and implementation of information system improvements.
  • Achieved 57% uptime.
  • Costs were consistently reduced while profits were increased.
  • Boosted competencies of new hires.
  • Clinical Nursing Informaticist with 15 years of successful client relations and team leadership experience.
  • Clinical Nursing Informaticist leveraging cutting-edge informatics and training resources to onboard 8 nurses per month, helping staff navigate new health information technologies with confidence.
  • Achieved 21% better workflow efficiency.
  • Achieved a 37% reduction in medication errors at metric.
  • Clinical Nursing Informaticist leveraging expertise in CDSS integration, creating safeguards that enhance medical protocols, reduce clinician errors, and ensure compliance with healthcare regulations.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Conducted an extensive clinical workflow analysis for 5 units, recommending changes that improved system usability and decreased documentation workload by 38%.
  • Worked with both clinical and IT teams to enhance data interoperability between existing EHR systems, improving cross-departmental collaboration by 34%.
  • Used data analytics to provide actionable insights to leadership, leading to a 55% improvement in patient safety metrics compared to the previous year.
  • Facilitated EHR system upgrades during 2015, testing and troubleshooting 8 issues, leading to 16% reduction in downtime post-launch.
  • Integrated a new patient safety reporting system, leading to a 78% increase in the reporting of safety concerns in 2018.
  • Launched a clinic-wide dashboard for patient care metrics, enabling real-time data analysis and improving patient satisfaction scores by 39%.
  • Introduced workflow modifications based on clinical data analysis, reducing nurse overtime hours by 84% and improving staff retention.
  • Enhanced patient care quality by introducing standard to optimize nursing workflows, reducing documentation time by 48% per shift.
  • Collaborated with team of 8 in the development of process.
  • Coordinated the successful integration of QuickBooks across 2 healthcare departments, improving data sharing and reducing manual reporting time by 62%.

Affiliations

  • Sigma Theta Tau International Honor Society of Nursing
  • Interprofessional Education Collaborative (IPEC)
  • Association of Information Technology Professionals
  • Collaborated with Workday User Groups enhancing interoperability standards
  • Freemason
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • Keynote Speaker at category, discussing clinical informatics trends
  • Participated in 10 regional quality improvement initiatives
  • American Marketing Association

Certifications

  • Health Information Technology Professional (HIT Pro) Certification
  • Certified Medical-Surgical Registered Nurse (CMSRN) focused on informatics 2019
  • Certified Trainer for Electronic Health Record (EHR) Systems Jira, 2018
  • Clinical Nurse Leader (CNL) Certification - 2017
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Certificate in Nursing Informatics Lakeside Partners, 2022
  • Cisco Certified Internetwork Expert (CCIE)
  • Vendor-Neutral Certification for Health Information Exchange (CHA)
  • Certified Healthcare IT Specialist (CHITS) 2016

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