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Skills

  • Team Leadership
  • Accomplished manager
  • Sales strategies
  • Extensive personal network
  • Sales cycle management
  • Strong verbal communication
  • User interface understanding
  • Customer service excellence
  • Service agreements
  • Strategic account development

Work Experiences

  • Demonstrated ServiceNow and highlighted method features to entice customers to buy.
  • Achieved growth over 13 months.
  • Achieved 51% revenue growth.
  • Answered an average of 5 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Achieved a 43% increase in outbound sales.
  • Created and used process reports to assist leadership in making key decisions and exceeding operational goals.
  • Used improved to motivate salespeople to meet their sales targets each three years.
  • Achieved a 51% increase in export sales.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • System helped me achieve $8,000.

Summaries

  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Skilled in stakeholder engagement and capable of streamlining daily activities to increase productivity and sales.
  • Mandarin is a bilingual individual who is fluent in both languages.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Successful Sales Manager with 9 years of experience in promoting and selling HubSpot.
  • Dedicated to streamlining processes while maximizing employee potential.
  • Sales Manager with over 2 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • International Sales Representative with 10 years of successful client relations and strategic planning experience.

Accomplishments

  • Reviewed and adjusted international pricing models, boosting profit margins in those markets by 74% and reducing cost overruns.
  • Boosted client retention by 79% using CRM tools to track and nurture customer interactions across 11 regions.
  • Negotiated international distribution agreements that accounted for 60% of annual company revenue in 18 months.
  • Expanded footprint into initiative by developing a tailored go-to-market strategy, leading to $13 in first-year sales.
  • Led pricing negotiations with international clients, securing 27% larger contracts and expanding the company’s global footprint.
  • Managed international accounts across 13 countries, increasing sales volume by 25% through targeted relationship-building strategies.
  • Led strategic planning initiatives for overseas growth, resulting in entry into 3 new international markets.
  • Collaborated with marketing to launch targeted email campaigns, achieving 80% higher international engagement rates.
  • Integrated advanced customer analytics tools within CRM, allowing personalized follow-ups in 7 international markets and increasing repeat business by 25%.
  • Successfully conducted market penetration campaigns in method, generating $17 in new business within the first three years.

Affiliations

  • Society of Human Resource Management
  • National Association of Social Workers
  • Council of Supply Chain Management Professionals (CSCMP)
  • American Medical Informatics Association
  • Lions Club
  • Society of International Sales Trainers & Speakers (SISTS)
  • Global Sales Leadership Forum (GSLF)
  • Society for International Affairs (SIA)
  • Export-Import Bank (EXIM) Affiliate Program
  • Institute for Supply Management (ISM) – International Focused

Certifications

  • CRM Software Specialist Certification – Harbor & Co.
  • Google Analytics for Marketing Certification
  • Certified Protection Officer (CPO)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Master International Sales Certification – Tableau
  • Sales Management Certification – standard
  • Certified Global Business Professional (CGBP) - NASBITE
  • Export Compliance Professional Certification
  • Cross-Cultural Business Communication Certification

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