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Skills

  • Budgets
  • Network development and administration
  • Product development
  • Technical analysis
  • Customer service
  • Change control management in network environments
  • Relationship development
  • Firewall management and rule creation
  • Knowledge of VPN technologies and setup
  • Data-driven decision making for network upgrades

Work Experiences

  • Addressed anomalies promptly.
  • Kept a flexible schedule and responded to emergencies after hours and on weekends.
  • Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with the IT support team.
  • Assisted in the provisioning and maintenance of Wide Area Network (WAN) links, improving inter-site connectivity speeds by 63%
  • Assisted with the installation of secure wireless networks for Boston, increasing access point coverage by 43%.
  • Improved system security and performance with proactive changes like initiative and process.
  • Collaborated with the cybersecurity team.
  • Collaborated with the IT support team to streamline ticket resolution processes, achieving a 51% decrease in average response time.

Summaries

  • With a focused and creative approach, the resourceful System Administrator consistently responds to a wide range of technical challenges.
  • Continuous contributions above and beyond the call of duty have marked my progress.
  • Achieved 37% reduction in incident resolution time.
  • Problem-solving and decision-making skills are exceptional.
  • Dedicated to improving network operations through precise monitoring of key metrics and proactive upgrades, resulting in 50% greater throughput and minimized bottlenecks.
  • Bolstered cybersecurity frameworks.
  • Achieved 48% greater throughput.
  • Created a safer network environment.
  • Collaborated with cybersecurity teams.
  • Conducted penetration testing on core devices.

Accomplishments

  • Spearheaded the deployment of Workday for improved network redundancy, allowing uninterrupted operations in case of equipment failures.
  • Supported the configuration of WAN systems, ensuring minimal network latency during high-traffic periods and achieving 29% in increased data transmission speeds.
  • Integrated newer routing protocols that increased overall network efficiency by 79% while reducing latency in mission-critical applications.
  • Optimized NOC tools to more efficiently analyze network traffic, reducing system outages from 4 hours monthly to 17 hours.
  • Redesigned the corporate intranet security structure, securing confidential data storage while improving bandwidth usage by 53% after deployment.
  • Implemented firewall rules on Power BI to mitigate unplanned downtime, resulting in a 45% improvement in overall network security.
  • Developed disaster recovery strategies for Atlanta network, ensuring seamless failover during system downtime and reducing impact by 42% minutes during scheduled tests.
  • Monitored and responded to incoming alerts across enterprise backend systems, cutting mean time to resolution (MTTR) by 68% through automation and fine-tuned alert thresholds.
  • Took lead on a project focusing on wireless network optimizations using procedure, improving client access speeds by 34% across all company locations.
  • Identified and rectified performance issues on core devices through traffic monitoring tools, resulting in a 77% boost in network device performance.

Affiliations

  • Association for Computing Machinery
  • Attendee of Network Operators Group (NOG) Meetings
  • Attendee of the Black Hat USA Cybersecurity Conference
  • Network Development Member of the Internet Society (ISOC)
  • Regular Contributor to the Cisco Networking Professionals Forum
  • EC-Council Certified Ethical Hacker (CEH) Training Completed
  • American Medical Informatics Association
  • Cybersecurity and Infrastructure Security Agency Certified Attendee - Networking Seminars
  • National Association of Social Workers
  • Recipient of CompTIA IT Fundamentals Certification (ITF+)

Certifications

  • Check Point Certified Security Administrator (CCSA)
  • CompTIA Security+ Certification
  • IPv6 Forum Certified Engineer
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Nokia Network Routing Specialist II (NRS II)
  • Palo Alto Networks Certified Cybersecurity Associate
  • F5 Certified BIG-IP Administrator
  • Amazon Web Services (AWS) Certified Advanced Networking – Specialty
  • Google Certified Professional Cloud Architect

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