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Skills

  • Accounting familiarity
  • Document retrieval optimization
  • Customer service
  • Database management
  • Budgets
  • Supervision
  • Conflict resolution
  • Sorting and labeling
  • Communications
  • Staff training and development

Work Experiences

  • Accelerated operational readiness for newly hired teams.
  • Accurately maintained terminal logs and completed monthly performance reports in accordance with Scrum Master compliance standards.
  • Was in charge of ordering and distributing office supplies while staying within a set budget.
  • Created daily dispatch reports.
  • By reducing downtime and streamlining quality control procedures, I was able to increase profitability and productivity.
  • Coordinated the preparation and distribution of incoming shipments, ensuring accurate real-time data entry across multiple platforms.
  • Assisted in the onboarding of 10 new terminal workers, accelerating operational readiness for newly hired teams.
  • Compiled comprehensive shift reports for management review, enhancing decision-making with detailed process improvement suggestions.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Compiled comprehensive shift reports for management review.

Summaries

  • Analytical Terminal Clerk focused on process optimization.
  • Consistently contributed to successful terminal audits.
  • Accurate and reliable Terminal Clerk.
  • Collaborated with customs authorities at Boston.
  • Detail-oriented office support specialist with demonstrated expertise in process improvement.
  • Aligned with Lean standards.
  • Accomplished Terminal Clerk.
  • Using Lean competencies and 9 years of excellence in category settings.
  • Offering a 12 background as well as exceptional project management and vendor management abilities.
  • For category business objectives, outgoing and efficient Terminal Clerk versed in process improvement.

Accomplishments

  • Coordinated with warehousing teams to shorten terminal dwell times for key shipments by 16 hours.
  • Proficiently managed multilingual communications in Spanish, facilitating smoother intermodal handoffs between international teams.
  • Led safety training sessions covering hazardous material handling, contributing to a 43% decrease in related safety violations.
  • Championed the successful introduction of ServiceNow, improving shipment tracking accuracy by 39% and reducing lost inventory claims.
  • Led a project to audit existing compliance standards, successfully identifying 17 areas for improvement resulting in a safer, more compliant workplace.
  • Reviewed and audited safety regulations on a quarterly basis, which led to a 38% reduction in policy compliance issues.
  • Liaised with national and international clients, providing real-time updates in Spanish on key shipping milestones, increasing client trust by 61%.
  • Enhanced the on-time delivery rate by 64% through the optimization of routing and traffic analysis.
  • Trained a team of 13 in efficient scheduling practices, reducing wait times for inbound shipments by 31%.
  • Reduced operational costs by 53% through process improvements in the handling of oversized freight in coordination with logistics and terminal teams.

Affiliations

  • International Council of Nurses
  • Material Handling Institute (MHI) Membership
  • Freemason
  • American Production and Inventory Control Society (APICS)
  • Independent Logistics Association of America (ILAA)
  • Certified Forklift Safety Training - 2017
  • Institute of Supply Chain Management (ISM)
  • Certified Freight Associate (FA) - 2020
  • Institute of Certified Records Managers (ICRM)
  • Warehouse Education and Research Council (WERC)

Certifications

  • ServSafe
  • Certified Logistics and Distribution Operations Professional
  • Certified Intermodal Specialist (CIS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Safety and Health Specialist for Transportation through Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • Certified Hazardous Materials Manager (CHMM)
  • Basic Shipping Procedures Certificate from initiative
  • OSHA 10-Hour General Industry Certification

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