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Skills

  • On-site emergency service response
  • Team building
  • Project organization
  • Process improvement
  • EPA refrigerant handling compliance
  • Supervision
  • Mentoring junior technicians
  • Commercial and industrial refrigeration repair
  • Soldering and brazing
  • Performing maintenance

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Process HVAC and refrigeration systems were repaired by me.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Completed over 12 routine inspections per month.
  • Achieved 63% increase in uptime.
  • Achieved the President's Club in 2024 for exemplary leadership in handling complex installations of Power BI systems.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Within Automotive and Motor Vehicles, senior Refrigeration Service Technician and outstanding performer in cross-functional collaboration and data analysis.
  • Accomplished refrigeration expert, consistently praised for rapidly troubleshooting and resolving complex refrigeration issues, leading to enhanced system reliability and uptime.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Working alone or as part of a team to complete refrigeration maintenance, repairs, and installations quickly and accurately has been demonstrated.
  • Certified professional consistently engaged in professional development to stay updated on industry innovations and regulatory changes, ensuring the highest quality service standards.
  • Dedicated to learning, growing, and succeeding in Automotive and Motor Vehicles.
  • Applied solutions to enhance system performance.
  • Achieved a 18% improvement in system uptime.
  • Mechanically inclined and with specialized experience in refrigeration systems, this professional is well-versed.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Developed cost-effective repair vs replacement strategies, contributing to savings of $8 on annual equipment budgets.
  • Facilitated the integration of smart temperature control systems for refrigerated spaces, reducing client cooling costs by $18 annually.
  • Developed and introduced a new QuickBooks diagnostic method, improving system troubleshooting efficiency by 84%.
  • Decreased client equipment breakdown frequency by 59% through the development of detailed system logs and unbiased analysis.
  • Worked closely with facilities managers to overhaul refrigeration systems, contributing to operational cost reduction of $14 over three years.
  • Worked collaboratively with building operations teams to streamline refrigeration system maintenance, reducing unplanned service interruptions by 45%.
  • Achieved OSHA in handling hazardous refrigerants, improving the safety of on-site maintenance operations according to EPA standards.
  • Mentored junior staff on refrigeration troubleshooting and repair techniques, directly contributing to 66% improvement in first-time call resolutions.
  • Serviced and repaired refrigeration systems across multiple client sites, resulting in a 37% decline in emergency service calls over two years.
  • Conducted energy audits and proposed changes to refrigeration systems that saved $5 in annual cooling costs per client location within Raleigh.

Affiliations

  • Technician Success Program - Manufacturer Specific Training
  • Rotary International
  • OSHA 10-Hour Certification in Construction Safety
  • Trained in Beckett Refrigeration Applications from 2019
  • Participated in Carrier Refrigeration In-House Training 2016
  • International Association of Administrative Professionals
  • Lions Club
  • National HVACR Educators and Trainers (NHET)
  • Certified in Advanced Temperature Controls and Thermostats (ATT)
  • Certified Commercial Refrigeration Professional (CCRP)

Certifications

  • Google Certified Professional Cloud Architect
  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)
  • North American Technician Excellence (NATE) Certification for HVAC and Refrigeration
  • Environmental Protection Agency (EPA) 609 Certification
  • ServSafe
  • CompTIA Network+
  • ASHRAE Operation and Maintenance Certification
  • EPA Section 608 Certification (Type I, II, or Universal)
  • Project Management Professional (PMP)

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