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Skills

  • Problem analysis and resolution
  • Law enforcement collaboration initiatives
  • Criminal case collaboration with law enforcement
  • Team building
  • Anti-fraud policy formulation
  • MS Office
  • Vendor relationship management
  • Asset protection techniques
  • Operational Cost Optimization
  • Employee training module creation

Work Experiences

  • Achieved $3 savings in product repair costs.
  • Achieved a 31% reduction in digital fraud attempts.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Provided loss prevention training to loss prevention staff, retail managers, and store employees.
  • Achieved a $13 impact on bottom-line revenue.
  • Achieved results within 5 months.
  • Used process and procedure to set up covert surveillance.
  • Awarded Top Performer.
  • Achieved 63% improvement in theft detection.
  • Achieved $6 in profit savings per annum.

Summaries

  • Analytical and detail-oriented professional.
  • Collaborated with law enforcement.
  • Director of Loss Prevention with 11 years of successful budget management and strategic planning experience.
  • Achieved fraud prevention across 2 retail locations.
  • Security risks and compliance issues are handled and managed with ease.
  • Automated and coordinated were recognized for reducing shrinkage by 4%.
  • Clear understanding of performance reporting and risk assessment as well as vendor management training.
  • Achieved 24% decrease in employee theft.
  • Successfully plan and execute daily agendas, as well as analyze data for fraudulent activities.
  • With over 13 years of experience managing loss prevention programs for over 5 stores in Seattle, I am a confident Loss Prevention Manager.

Accomplishments

  • Customized loss prevention training programs, resulting in a 77% improvement in employee retention of security procedures.
  • Implemented advanced CCTV and tracking technologies, leading to a 67% improvement in security response times.
  • Identified and eliminated a network breach attempt through rapid response protocols, preventing potential data theft worth $15.
  • Monitored video surveillance for 17 locations, identifying and preventing $2 worth of loss through proactive interventions.
  • Established interdisciplinary meetings with HR and Legal teams to effectively resolve employee theft cases, recovering $2.
  • Collaborated with regional managers to address recurring theft issues, successfully lowering product shrink levels by $10 across multiple locations.
  • Managed vendor relationships for physical security equipment, securing savings of $7 in annual operational expenses.
  • Developed strategic partnerships with local law enforcement agencies, fostering collaborative efforts that resulted in 65% crime rate reduction.
  • Orchestrated investigations of internal theft incidents, recovering $2 worth of product within 6 months.
  • Created monthly reporting procedures to track and analyze shrinkage trends, decreasing overall losses by 74%.

Affiliations

  • Law Enforcement Loss Prevention Program (LELPP)
  • Society for Human Resource Management (SHRM)
  • Hospitality Industry Loss Prevention Association (HILPA)
  • Risk and Insurance Management Society (RIMS)
  • Bank Protection Managers’ Forum (BPMF)
  • National Organized Retail Crime Conference (NORC)
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • International Association of Law Enforcement Intelligence Analysts (IALEIA)
  • Workplace Violence Prevention Institute

Certifications

  • Certified Protection Professional (CPP) - ASIS International
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Inventory Specialist (CIS) - Institute of Inventory Management
  • Certified Business Analysis Professional (CBAP)
  • Certified Forensic Interviewer (CFI) - standard
  • Certified in Homeland Security (CHS) - American Board for Certification in Homeland Security
  • Project Management Professional (PMP)
  • Salesforce
  • Certified Security Management Professional (CSMP) - International Security Management Institute

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