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Skills

  • Regulatory compliance
  • Process optimization
  • Product reliability
  • Procedure equipment
  • Cost estimates
  • Customer service
  • Advanced reporting and analytics tools
  • Information modeling
  • Vendor management
  • Risk management

Work Experiences

  • Solved method issues, improved operations, and provided excellent customer service.
  • Helped employees adjust to new processes by coaching and assisting them.
  • Achieved a 78% decrease in the defect rate.
  • Attained Employee of the Year for driving efficiency.
  • Achieved 19% buy-in from key stakeholders.
  • Achieved a 46% improvement in employee survey results.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Transported Microsoft Excel to the past year customer locations.
  • Achieved an 39% increase in real-time reporting accuracy.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Professional in industrial engineering who specializes in forming and leading high-performing teams.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished Senior Process Manager skilled in end-to-end process re-engineering, delivering sustainable improvements that resulted in a 17% increase in throughput.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 66% better adherence to strategic KPIs.
  • Accomplished in Just-In-Time inventory management.
  • Achieved 56% cost reduction.
  • Completed project 77% ahead of schedule.

Accomplishments

  • Engineered workflow changes that decreased cycle time by 23% while simultaneously increasing throughput capacity by 13 units per hour.
  • Achieved a cost-reduction goal of $14 by restructuring key business workflows and renegotiating supplier contracts.
  • Led a cross-functional team of 9 members to streamline operational workflows, resulting in a 30% increase in process efficiency.
  • Standardized production processes across 13 facilities, delivering a 78% improvement in output quality and consistency.
  • Utilized data-driven process improvements to reduce defect rates by 19%, enhancing overall product quality and customer satisfaction.
  • Optimized critical business processes using Lean Six Sigma methodologies, cutting lead times by 45%.
  • Championed a cultural change initiative focused on continuous improvement, increasing employee engagement by 22% within 18 months.
  • Documented and resolved metric which led to initiative.
  • Enhanced operational transparency by implementing a new reporting structure, allowing for real-time tracking of KPI performance and a 74% reduction in workflow disruptions.
  • Resolved product issue through consumer testing.

Affiliations

  • American Society for Quality (ASQ) - Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Supply Chain Council (SCC) - Supply Chain Professional Network
  • Society for Human Resource Management (SHRM) - Organizational Change Management Member Chapter
  • National Association of Business Process Management Professionals (ABPMP) - Certified Business Process Management Professional (CBPMP)
  • Jaycees
  • Operations Management Association (OMA) - Leadership in Process Optimization & Benchmarking
  • Professional Association for Business Process and Performance Management (PABPM) - Senior Manager Membership
  • International Association of Facilitators (IAF) - Expert Facilitation and Process Improvement
  • Lean Enterprise Institute (LEI) - Lean Management Practitioner Membership
  • Business Process Innovation Executive Forum (BPIEF) - Executive Contributor and Process Innovator

Certifications

  • Kaizen Certification
  • Lean Enterprise Institute (LEI) Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Apple Certified Associate (ACA)
  • Leadership in Energy and Environmental Design (LEED) Green Associate
  • Just-In-Time (JIT) Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified in Risk and Information Systems Control (CRISC)
  • Cisco Certified Internetwork Expert (CCIE)

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