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Skills

  • Employee Engagement Initiatives
  • Negotiation skills
  • Regulatory compliance
  • Customer Satisfaction Enhancement
  • Budget optimization
  • Collaborative problem-solving
  • Recruitment
  • Initiative equipment
  • Foot traffic optimization
  • Project organization

Work Experiences

  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Implemented a method program and effectively managed employee errors, resulting in a 6% reduction in overall waste.
  • Used previous supply needs and forecasted business levels to estimate required supplies.
  • Actively resolved issues.
  • Analyzed workflow patterns.
  • Achieved Employee of the Year by surpassing sales goals by 35% for 2024, while enhancing employee engagement and fostering a culture of continuous improvement.
  • Achieved promotions within 2022.
  • Achieved a 69% reduction in supply costs.
  • Oversaw a team of skilled kitchen workers who prepared and served meals.
  • Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved consistent enhancements in department KPIs.
  • Specialty Associate Team Leader has been certified.
  • Maintains a clean and sanitary environment throughout the facility while managing inventory and preventing waste.
  • Achieved 85% increase in weekend traffic.
  • With Workday training, I am knowledgeable about category management.
  • Experienced Specialty Associate Team Leader with a track record of building and motivating strong restaurant teams to assist 4 customers on a daily basis.
  • Encourages employees to go above and beyond for customers in high-volume settings while maintaining high quality and cost control.
  • Talented chef with 9 years of experience preparing and serving a wide range of foods.
  • Multitasking, safety management, and decision-making skills are all strengths.

Accomplishments

  • Collaborated with cross-functional teams and local businesses to drive foot traffic up by 47% during storewide promo initiatives.
  • Facilitated conflict resolution workshops, resulting in a decrease in inter-team disputes by 29% and fostering a collaborative work environment.
  • Leveraged ServiceNow to enhance retail reporting accuracy, leading to more effective inventory control and a reduction in shrinkage by 35%.
  • Supervised the expansion of product offerings in the specialty department, driving a 52% increase in specialty product sales within 9 months.
  • Partnered with marketing to design promotional strategies that successfully boosted brand awareness within the community, resulting in a 27% increase in local store visits.
  • Coached and mentored a team of 14 associates, improving collaboration and hitting 45% of daily sales targets regularly.
  • Effectively led multiple team projects to completion, succeeding in increasing customer base by 78% within a quarter.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led conflict resolution initiatives within the team, improving internal communication and decreasing reported incidents by 51%.
  • Collaborated with team of 4 in the development of method.

Affiliations

  • International Association for Food Protection (IAFP)
  • World Council of Merchants (WCM)
  • Business Professionals of America (BPA)
  • The Institute for Financial Operations (IFO)
  • Freemason
  • Jaycees
  • Grocery Manufacturers Association (GMA)
  • International Warehouse Logistics Association (IWLA)
  • Lions Club
  • Warehouse Education & Research Council (WERC)

Certifications

  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Retail Loss Prevention Certification (RLPC) - framework
  • Certified Inventory Control Professional (CICP) - process
  • Retail Management Certificate - [Retail Management Institute, category]
  • ServSafe Food Protection Manager Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Operational Excellence Professional Certification (OEP) - Brightline
  • Certified Product Sourcing Professional - metric

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