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Skills

  • Supervision
  • Cross-functional team alignment
  • Performance metrics evaluation
  • MS Office
  • Cross-functional collaboration
  • Inventory loss prevention
  • Collaborative problem-solving
  • Process improvement
  • Regulatory compliance
  • Kitchen equipment operation and maintenance

Work Experiences

  • Achieved a 56% retention rate increase.
  • Boosted associate product expertise.
  • Identified operational flaws and took corrective action to address framework and method concerns while also facilitating initiative.
  • Contributed to a $15 increase in weekly revenue.
  • Championed continuous improvement initiatives.
  • Boosted category awareness.
  • Assumed temporary leadership of an additional department.
  • Achieved a 44% lift in category performance.
  • Assumed temporary leadership of an additional department while maintaining exemplary performance, increasing cross-functional collaboration and team efficiency.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.

Summaries

  • Clear understanding of client relations and workflow optimization as well as data analysis training.
  • Achieved overall operational success.
  • Achieved 24% departmental growth.
  • Innovative dishes, effective leadership, and increased productivity have all been demonstrated in the past.
  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
  • Dedicated to increasing team productivity while adhering to strict presentation and taste guidelines.
  • Costs were consistently reduced while profits were increased.
  • A results-oriented leader with expertise in training and developing teams, reducing employee turnover and fostering long-term career growth within the organization.
  • Achieved Excellence Award through exceptional leadership.
  • Achieved high team performance.

Accomplishments

  • Utilized Adobe Creative Suite retail reporting tools to develop weekly and monthly performance reports, enhancing data-driven decision-making for senior leadership.
  • Authored and executed a floor merchandising plan that increased impulse buys by 27%, contributing to overall revenue growth.
  • Facilitated conflict resolution workshops, resulting in a decrease in inter-team disputes by 29% and fostering a collaborative work environment.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with cross-functional teams and local businesses to drive foot traffic up by 47% during storewide promo initiatives.
  • Collaborated with the external marketing team on in-store events that generated a 48% increase in foot traffic and sales.
  • Optimized foot traffic through strategic in-store product placement, increasing average cart spend by 64%.
  • Coached and mentored a team of 14 associates, improving collaboration and hitting 45% of daily sales targets regularly.
  • Collaborated with team of 4 in the development of method.
  • Led conflict resolution initiatives within the team, improving internal communication and decreasing reported incidents by 51%.

Affiliations

  • Association for Computing Machinery
  • National Association for Retail Marketing Services (NARMS)
  • American Medical Informatics Association
  • Leadership Development Network (LDN)
  • American Society of Business Professionals
  • Project Management Institute
  • Council of Supply Chain Management Professionals (CSCMP)
  • Lions Club
  • Jaycees
  • Society of Women Engineers

Certifications

  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Loss Prevention Associate (CLPA) - Loss Prevention Foundation
  • Certified Food Safety Manager (CFSM)
  • Certified Workplace Trainer - system
  • Principles of Management Certification - procedure
  • Certified Public Accountant (CPA)
  • Certified KPI Expert - Meridian
  • Certified Retail Operations Manager (CROM) - standard
  • Retail Loss Prevention Certification (RLPC) - framework

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