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Skills

  • Metric equipment
  • MS Office
  • Continuous process improvement
  • Regulatory compliance
  • Conflict resolution with team members
  • Budget Management for Traffic Operations
  • Warehouse Management
  • Relationship development
  • Inventory Management for Traffic Equipment
  • Systems Analysis

Work Experiences

  • Used process improvement to improve working conditions for all employees and to create a work environment that fostered high employee morale and engagement.
  • Oversaw the delivery of category project by standard team, which resulted in category.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Collaborated with sales to integrate specialized software, decreasing errors in vehicle routing by 83%.
  • Achieved a 20% reduction in post-event gridlock.
  • Achieved a 34% decrease in traffic accidents.
  • Transported Jira to 18 months customer locations.
  • Achieved an average response time of 16 minutes.
  • Achieved a 84% increase in outbound shipment accuracy.
  • Balanced costs for road and construction projects.

Summaries

  • Accomplished Traffic Office Supervisor with over 8 years of experience optimizing traffic flow, leading teams of dispatchers, and implementing cost-saving routing solutions.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 21% reduction in transportation costs.
  • Award-winning supervisor recognized for maintaining transportation compliance for 2 consecutive years. Successfully resolving traffic disruptions and enhancing route planning processes.
  • Achieved significant reductions in queuing and idling times.
  • Balanced operational needs with external environmental factors.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Traffic Office Supervisor and outstanding performer in workflow optimization and performance reporting.
  • Adept at utilizing cutting-edge technology.
  • Achieved 16% reduction in recurring bottlenecks.

Accomplishments

  • Trained transportation teams in the use of method, which boosted staff productivity and reduced scheduling conflicts by 64%.
  • Reduced traffic violations by 80% through driver and team training aimed at improving adherence to local traffic laws and safety protocols.
  • Monitored and maintained safety standards for 16 team members, achieving a 52% improvement in safety compliance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed a team of 8 traffic coordinators, resulting in a 15% reduction in routing errors through hands-on training and process optimization.
  • Increased on-time deliveries by 74% through strategic route optimization using metric.
  • Introduced a new driver scheduling software that decreased overtime costs by 23% while improving staff morale.
  • Collaborated with municipal agencies to create smoother transportation flows at critical intersections, reducing delivery times by 52% minutes per trip.
  • Negotiated service contracts with third-party suppliers for traffic equipment, achieving a 34% reduction in overhead costs.
  • Led the implementation of method, which resulted in a savings of 13 in annual transportation costs.

Affiliations

  • Project Management Institute (PMI) Lean
  • American Society of Safety Professionals
  • National Association of Fleet Administrators (NAFA)
  • National Academy of Public Administration (NAPA) metric
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • National Safety Council – Traffic & Safety Division
  • Lions Club
  • Operational Research Society – Traffic and Transport Committee
  • Toastmasters

Certifications

  • Certified Traffic Control Specialist - method
  • Transportation Worker Identification Credential (TWIC) - Transportation Security Administration
  • CompTIA Security+
  • ServSafe
  • Project Management Professional (PMP)
  • Salesforce
  • Transportation Safety Institute (TSI) Certificate of Completion - framework
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect

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