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Skills

  • Assessing needs
  • Regulatory compliance
  • MS Office
  • Community Engagement Initiatives
  • Organization
  • Budgets
  • Business operations
  • Client satisfaction metrics
  • Healthcare provider collaboration
  • Goal setting

Work Experiences

  • Achieved 43% better accommodations.
  • Automated key tasks.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Advocated at statewide conferences.
  • Transported Asana to 6 months customer locations.
  • Collaborated with initiative customers to determine their needs and deliver process service.
  • Assessed accessibility needs for a diverse group of individuals and recommended modifications that increased their quality of life by 68%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Benefited over 16 constituents.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • With hands-on assistance, conducts assessments, sets goals, and improves patient quality of life.
  • Disability Specialist is a multi-talented Disability Specialist who is consistently rewarded for planning and operational improvements.
  • Accomplished in interdisciplinary care coordination.
  • Achieved compliance with disability inclusion standards.
  • An experienced social worker who can coordinate services, collaborate with families, and provide ongoing counseling and support.
  • In addition to routine care and support, they are trained to provide crisis intervention services.
  • Boosted community support for people with cognitive disabilities.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Client-oriented Disability Specialist with success facilitating community workshops that increased support for individuals with cognitive disabilities.

Accomplishments

  • Developed individualized service plans (ISPs) for students, improving access to specialized resources and increasing student success by 59%.
  • Led post-employment support programs, increasing long-term job retention rates among employed individuals with disabilities by 81% over 18 months.
  • Evaluated school environments for ADA compliance, increasing classroom accessibility by 53% the following academic year.
  • Facilitated 14 workshops on adaptive life skills for individuals with developmental disabilities, improving self-sufficiency among participants by 19%.
  • Secured funding through grant proposals, aiding Harbor & Co. In expanding disability services to an additional 16 clients over two years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed emergency response protocols for clients with mobility issues, reducing response times during critical situations by 39%.
  • Organized community outreach events, providing disability education to 7 attendees, which resulted in an increased awareness of services by 83%.
  • Updated documentation systems to align with recent legislative changes in disability law, safeguarding compliance and reducing legal risk by 45%.
  • Collaborated with legal teams to ensure client advocacy in disability disputes, leading to successful resolutions in 38% of cases.

Affiliations

  • International Association of Accessibility Professionals (IAAP) Membership
  • Society of Women Engineers
  • Consortium for Citizens with Disabilities (CCD) Participant
  • Community Integration Stakeholder Group Leadership
  • Coalition for Community Living (CCL) Strategy Group Participation
  • American Marketing Association
  • National Federation of the Blind (NFB) Affiliate
  • Job Accommodation Network (JAN) Contributor
  • Certified Disability Management Specialist (CDMS) Credential
  • State Disability Advocacy Program Consultant

Certifications

  • Certified ADA Advocate
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Certified Case Manager (CCM)
  • Professional in Human Resources - Disability Compliance Focus
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Person-Centered Thinking and Planning Certification
  • Advanced Disability Access Consultant (ADAC)
  • Mental Health First Aid Certification
  • Certified Autism Specialist

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