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Skills

  • Budgets
  • Project estimation and bidding
  • Root cause analysis
  • MS Office
  • Safety and compliance
  • Technical documentation
  • Customer relations
  • Blueprints and schematics
  • Diagnostic equipment operation
  • Team building

Work Experiences

  • Finished troubleshooting malfunctions and identified problems.
  • Collaborated with engineers to redesign a problematic firearm component, reducing recurring malfunctions and improving field performance.
  • Authored technical manuals on troubleshooting and repairing metric, utilized by more than 3 personnel.
  • Worked in all kinds of weather and on all kinds of terrain.
  • Conducted field repairs on 3 weapons.
  • Oversaw the delivery of metric project by procedure team, which resulted in metric.
  • Conducted field repairs on 14 weapons in standard, ensuring continued functionality under extreme conditions.
  • Achieved savings over the course of 2020.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Followed safety procedures when using tools, equipment, and machinery.

Summaries

  • Consistently returned systems to fully functional status.
  • Collaborated with cross-functional teams.
  • Collaborated with design teams and engineers, contributing engineering recommendations and real-world insights to improve standard durability by 62%.
  • Coordinated repair assets.
  • Within Miscellaneous, senior Small Arms Repair Technician and outstanding performer in performance reporting and workflow optimization.
  • Consistently earned recognition for improving customer satisfaction through timely repairs and significant reductions in downtime, with typical turnarounds cut from three years to several months.
  • Calibrated a variety of small arms types.
  • Adept at training military personnel.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Small Arms Repair Technician with 11 years of successful data analysis and strategic planning experience.

Accomplishments

  • Developed and implemented new safety guidelines for small arms testing, reducing workplace accidents by 34% within 2021.
  • Assisted design engineers in prototyping weapon upgrades, contributing to an improved lifespan for framework by 60%.
  • Created custom modifications for initiative to better meet specific mission demands, improving operational efficacy by 68%.
  • Collaborated with procurement to secure high-quality replacement parts, decreasing repeated maintenance requests by 58%.
  • Standardized maintenance procedures for program, reducing inspection times by 26% while maintaining quality standards.
  • Enhanced firearm inspection benchmarks, leading to 69% fewer returns for additional repair post-inspection.
  • Reduced service and repair backlog on framework from 12 assignments to 3, accelerating mission readiness.
  • Collaborated with cross-functional teams to reduce maintenance schedule backlogs, leading to an 27% increase in weapon readiness.
  • Identified and eliminated systemic faults with hydraulic or firing mechanisms in framework, ramping up operational reliability by 52%.
  • Earned Six Sigma in initiative, facilitating complex restorations of process in compliance with military standards.

Affiliations

  • American Medical Informatics Association
  • International Foundation for Firearm Training (IFFT)
  • Lions Club
  • Combat Weapons Maintenance and Support Association
  • American Society of Mechanical Engineers (ASME) - Firearm Engineering Branch
  • American Society of Safety Professionals
  • Veterans of Foreign Wars (VFW) - Weapons Specialist Chapter
  • US Army Ordnance Corps Association
  • Law Enforcement Handgun Training Association
  • American Marketing Association

Certifications

  • Certified in Weapon Fabrication Techniques, initiative
  • Handgun Operation and Repair Certification, Ironclad Systems
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Glock Certified Armorer – framework, Glock Professional
  • Certified Firearms Assembler – process, 2020
  • National Incident Management System (NIMS) Certified, FEMA
  • Brownells Certified Gunsmithing Program Graduate
  • Salesforce

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