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Skills

  • Strong interpersonal skills
  • Data analysis
  • Payroll and benefits administration
  • Organizing packages
  • Process improvement
  • Back office operations
  • Sales plan implementation
  • Check processing
  • Public relations
  • Resolving discrepancies

Work Experiences

  • Won
  • Got better.
  • Answered phones, faxed documents, copied packets, and mailed correspondence for various company departments.
  • Recommendation
  • Answered clients' and Office Interns' phone calls and provided information to inform and educate callers.
  • Had planned ahead.
  • Sought advice.
  • Used Asana to keep track of expenses and accounting records.
  • Prepared banking reports and reconciliation by preparing checks, setting up new accounts, and overseeing petty cash and postage accounts.
  • Was in charge of a multi-line phone switchboard that routed calls to the appropriate personnel and departments.

Summaries

  • Customer service and engagement skills are exceptional in this motivated Administrative Assistant.
  • Meticulous Office Intern capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Adobe Creative Suite.
  • Administrative Assistant who is meticulous and methodical in organizing, planning, and managing daily clerical needs.
  • Senior Administrative Assistant with top strengths in juggling multiple responsibilities, communication, and workflow organization gained over 11+ years in the field.
  • Flexible Office Intern with 14 years of experience in framework office environments.
  • Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
  • Expert Office Intern with CPA and Miscellaneous office and personnel management experience.
  • Accurate Office Intern with exceptional customer service, administrative support, and office management skills.
  • Driven Office Automation Clerk is proud to offer new Miscellaneous team 8 years of cross-functional collaboration and process improvement proficiencies.
  • Work ethic, time management, organization, and prioritization skills are unwavering.

Accomplishments

  • File Management: Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
  • Inventory Management: Managed inventory and office budgeting for supplies for busy office of 12.
  • Assisted in organizing and coordinating 15 company-wide training sessions, improving staff skillsets and compliance.
  • Generated weekly team performance reports for review by management, helping forecast targets and allocate resources efficiently.
  • Program Trained medical billing staff of 11 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Updated and maintained company database to reflect current and accurate client records for more than 8 accounts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Distributed key internal communications to 17 employees, improving company-wide information dissemination.
  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.
  • Travel Planning: Booked heavy domestic and international travel for department of 11.

Affiliations

  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • American Marketing Association
  • National Internship Consortium
  • International Association of Administrative Professionals (IAAP)
  • Community Volunteer Liaison for method
  • Association of Executive and Administrative Professionals (AEAP)
  • Administrative Management Society (AMS)
  • Association for Talent Development (ATD)

Certifications

  • Google Certified Professional Cloud Architect
  • First Aid/CPR Certified
  • Advanced Excel Certification from Meridian
  • Certified Public Accountant
  • Financial Reporting and Analysis Certification – Workday
  • Entry-Level Business Analyst Certification
  • International Association of Administrative Professionals: Scrum Master
  • CompTIA Security+
  • Certified Human Resources Assistant (CHRA)
  • CompTIA A+ Technician

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