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Skills

  • Contract negotiation
  • Client relationship management
  • Insurance billing
  • Interpersonal and written communication
  • Data analysis
  • Financial eligibility analysis
  • Data entry
  • Hardware evaluation
  • Process improvement
  • Team management

Work Experiences

  • Contracts, purchase agreements, closing statements, and leases were all written by me.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Addressed unexpected challenges.
  • Achieved $4 sales growth.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Facilitated deals between sellers, buyers, and brokers for maximum profit.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Achieved a 31% reduction in follow-up time.
  • Entered data into the Jira system, including payments, account information, and call logs.
  • Achieved below-list pricing for 11 clients.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Procedure and program have a proven track record.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Buyer's Agent.
  • Multilingual and fluent in Mandarin and German, with a strong grasp of cultural differences.
  • Strong technical skills and experience in team leadership.
  • Stakeholder engagement in metric settings and client relations in project management settings.
  • Design and development of successful metric embedded software applications in the past.
  • Proven track record of motivating automated to achieve team, individual, and management goals.

Accomplishments

  • Negotiated over 15 competitive purchase agreements in compliance with the Fair Housing Act, culminating in a 72% deal closure rate.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a 59% increase in client retention by providing unparalleled first-time homebuyer education and personalized buying strategies within one year.
  • Worked with escrow officers and legal teams to resolve contract disputes, reducing the average contract closing timeline by 4 days.
  • Collaborated with team of 6 in the development of system.
  • Produced tailored market reports and comparatives that helped buyer clients make faster and more informed decisions, decreasing buying cycle by 2 months.
  • Collaborated with title companies and attorneys to ensure a smooth closing process for buyers, consistently achieving on-time closings 23% of the time.
  • Achieved top-performing buy-side agent certification for Chicago by closing 5 successful client acquisitions in 2017.
  • Exceeded monthly sales goal by 10% in 2017 by employing advanced negotiation tactics and market trend analysis.
  • Led open house events that netted sales worth 3 in 10 months, achieving 69% above initial market value.

Affiliations

  • Keynote speaker at the Annual Real Estate Investment Forum, presenting on local real estate market trends and future projections.
  • Co-Host of the system Home Buyer’s Seminar, educating prospective buyers on market trends and property investment.
  • Certified member of the Pricing Strategy Advisor (PSA) group, specializing in accurate property appraisals and market evaluations.
  • Member of the Green Real Estate Initiative to promote sustainable home choices and certify eco-friendly residences.
  • Board Member of the Local Realtors Charitable Outreach Program, coordinating events to support affordable housing programs in Phoenix.
  • Industry Liaison for the Real Estate Ethics and Compliance Committee, ensuring equitable practices in all buyer transactions.
  • Participant in the Global Buyers and Sellers Group to expand knowledge of international real estate markets and regulations.
  • Active member of the Chicago Regional Real Estate Association, facilitating cross-networking with local brokers and stakeholders.
  • Contributor to the Buyer's Agent Education Program, offering frequent guest lectures on comparative market analysis in competitive regions.
  • Active participant in Homeowners' Advocacy Group, focusing on client rights during home-buying processes.

Certifications

  • Master Certified Negotiation Expert (MCNE) – Ironclad Systems
  • Leadership Training Graduate (LTG) – Women’s Council of Realtors
  • Microsoft Office Specialist (MOS)
  • Certified Residential Specialist (CRS) - National Association of Realtors
  • Certified Business Analysis Professional (CBAP)
  • Certified First-Time Homebuyer Specialist – Beacon Labs
  • Resilience and Disaster Recovery Real Estate Certification – Meridian
  • Accredited Buyer’s Representative (ABR) - Real Estate Buyer’s Agent Council (REBAC)
  • Certified International Property Specialist (CIPS) – system
  • ServSafe

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