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Skills

  • Motivational interviewing
  • Written and verbal communication
  • First-Generation Student Support
  • Active listening and empathy
  • Transitional support
  • ACT preparation
  • Team management
  • Regulatory compliance
  • Verbal and written communication
  • Team building

Work Experiences

  • Boosted class performance by 75%.
  • Assisted students in improving goal-setting skills.
  • Coached 6 students on stress management techniques.
  • Organized group tutoring sessions to assist students who were having similar problems.
  • Achieved a 51% improvement in academic performance.
  • Took part in training sessions to improve my tutoring skills and learn new techniques.
  • Taught students how to study and how to prepare for exams.
  • Responded to after-hours email and phone requests for help with specific questions from students.
  • Achieved a 19% growth in student participation.
  • Assessed students' progress in category complex coding methods and devised a strategy for success.

Summaries

  • Students of all skill levels have a better understanding of concepts and techniques, resulting in improved learning.
  • Achieved a 62% increase in engagement.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strong dedication to improving and promoting education.
  • Collaborated with faculty in engineering.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 40% improvement in mentees’ test scores.
  • Clear understanding of cross-functional collaboration and vendor management as well as cross-functional collaboration training.
  • Collaborative Peer Helper.
  • Within Miscellaneous, senior Peer Helper and outstanding performer in project management and performance reporting.

Accomplishments

  • Led 12-peer advisory program that provided career guidance, improving career planning efforts and internship success by 77%.
  • Utilized motivational interviewing techniques to help 9 students set actionable goals, increasing engagement by 20% within two years.
  • Partnered with academic counselors to identify and assist 8 students at risk of academic probation, reducing dropout rates by 47%.
  • Implemented student retention strategies that reduced absenteeism by 27% through peer support and relational engagement.
  • Collaborated with compliance to analyze peer tutoring data, contributing suggestions and solutions that raised tutoring attendance by 35%.
  • Successfully led 10 group study sessions, enhancing peer support networks and ensuring consistent academic performance.
  • Initiated and led peer study groups for first-year students which helped decrease the overall fail rate in introductory courses by 58%.
  • Organized peer-led workshops which resulted in a 49% improvement in public speaking performance across participants.
  • Restructured peer support feedback-loop process, reducing student support request response times by 56% after two years.
  • Led a peer-driven initiative involving 18 students to improve campus-wide academic communication, reducing barriers to entry for tutoring services.

Affiliations

  • Freemason
  • Community Mentorship Program Coordinator 7 2017
  • Service Learning and Peer Education Conference Attendee 2020
  • Student Support Network framework
  • Motivational Interviewing Network of Trainers (MINT) - Peer Support Division
  • National Association for Peer Program Professionals (NAPPP)
  • National Association of Social Workers
  • International Coaching Federation (ICF) - Student Chapter
  • Leadership and Academic Mentorship Program at Chicago
  • Campus Intercultural Organization metric

Certifications

  • Certified Peer Educator (CPE) - Cedar Works
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in Non-violent Communication - Meridian
  • Certified Stress Management Coach - Lakeside Partners
  • Positive Psychology Practitioner Certification - Brightline
  • Certified Public Accountant
  • Trauma-Informed Care Specialist Certification - Cedar Works
  • Certified Diversity and Inclusion Professional - Brightline
  • Leadership in Peer Support Certification - Brightline

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