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Skills

  • User interface understanding
  • Business operations
  • Retention strategies
  • Merchandising expertise
  • Market research
  • Conflict resolution
  • Staff development
  • Process marketing
  • Inspection reviews
  • Service agreements

Work Experiences

  • Adjusted the sales value proposition.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information that was appropriate.
  • Achieved 45% conversion into sales.
  • Achieved sales quota of $17.
  • Averaged 15 new customers per month, generating 3% of the team's revenue using the system approach.
  • Achieved President's Club recognition for excellence in customer acquisition.
  • Implemented successful sales techniques and increased annuity sales to $2 in 18 months.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Addressed client-specific needs.

Summaries

  • Determined sales and marketing professional with 10 years of experience in process industry.
  • Customer service specialist with 14 years of program experience who is dedicated and detail-oriented.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Adaptable, tenacious, and capable project manager with over 5 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Program and procedure are examples of abilities.
  • Schedule flexibility and the ability to travel up to 6% of the time.
  • Spanish is a bilingual individual who is fluent in both languages.
  • Professional with over 8 years of experience in project management and process improvement initiatives across the enterprise.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.

Accomplishments

  • Analyzed competitive market trends and delivered insights which expanded enterprise-level client base by 8 and increased revenue by 65%.
  • Successfully negotiated and closed contracts valued at $10, outpacing forecasted revenue by 34% over 18 months.
  • Used data-driven insights to forecast regional sales trends and set achievable targets, boosting team performance by 62%.
  • Led strategic partnerships and contract negotiations with key industry players, closing deals worth up to $17 million, surpassing quarterly targets by 57%.
  • Identified and capitalized on key market trends, increasing sales conversions by 43% for Adobe Creative Suite in 2015.
  • Increased sales 10% over 6 months.
  • Consistently surpassed monthly sales quotas by an average of 31% while maintaining strong client relationships and retention.
  • Reduced customer churn by 43% through the implementation of personalized follow-up and feedback programs in the Pacific Northwest.
  • Reduced customer acquisition cost by 77% through the refinement of CRM strategies and optimization of cross-functional outreach.
  • Documented and resolved initiative which led to metric.

Affiliations

  • Active member of the Association of Medical Sales Professionals (AMSP) 2017
  • Active participation in the Medical Device Sales Professionals Alliance (MDSPA)
  • Frequent speaker at the Medical Device Sales World Congress focused on product matching frameworks
  • American Society of Safety Professionals
  • Participant in keythought leader events hosted by Health Industry Distributors Association (HIDA)
  • Certified Healthcare Sales Strategist through the American Association of Inside Sales Professionals (AA-ISP), 2015
  • Member of the Healthcare Businesswomen’s Association (HBA) to engage in network expansion
  • Association of Information Technology Professionals
  • Member of the Sales Management Association (SMA) focused on improving sales force effectiveness
  • Association for Computing Machinery

Certifications

  • Certified Inside Sales Professional (CISP) – metric
  • CompTIA Network+
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Certified Sales Enablement Professional (CSEP)
  • Certified Medical Device Sales (CMDS) – Cedar Works
  • Certified Oncology Sales Professional – Beacon Labs
  • Pharmaceutical Sales Certification (PSC) – National Association of Board Certified Physicians
  • Certified Business Development Professional (CBDP) - 2018
  • Certified Professional in Sales Management (CPSM)

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