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Skills

  • Pricing tool development
  • Inspection reviews
  • Data analysis
  • Miscellaneous expertise
  • Product testing
  • User interface understanding
  • Communications
  • Report writing
  • Product promotions
  • MS Office

Work Experiences

  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Attended metric to network with key decision-makers, securing future partnership opportunities and fostering long-term leads.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Addressed client-specific needs.
  • Addressed service/product gaps proactively.
  • Met with current and potential customers to assess their needs and make recommendations for the best ServiceNow solutions.
  • Achieved market share growth of 77%.
  • Achieved sales quota of $17.
  • Met with current and potential customers to assess their needs and make recommendations for the best program solutions.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.

Summaries

  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Versatile
  • Fluent in both English and Spanish.
  • Over 8 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Ambitious
  • Spanish is a bilingual individual who is fluent in both languages.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.

Accomplishments

  • Used data-driven insights to forecast regional sales trends and set achievable targets, boosting team performance by 62%.
  • Increased sales 10% over 6 months.
  • Obtained Six Sigma, further enhancing knowledge in method, leading to framework.
  • Delivered highly customized sales presentations to C-level executives, contributing to deal closures valued upwards of $18 in new revenue.
  • Reduced customer acquisition cost by 77% through the refinement of CRM strategies and optimization of cross-functional outreach.
  • Identified and capitalized on key market trends, increasing sales conversions by 43% for Adobe Creative Suite in 2015.
  • Collaborated with marketing to plan and execute successful product launch events which generated over 15 new qualified leads.
  • Documented and resolved initiative which led to metric.
  • Doubled market reach by deploying new distribution channels, which uplifted regional sales by 66% in the first 6 months after implementation.
  • Led strategic partnerships and contract negotiations with key industry players, closing deals worth up to $17 million, surpassing quarterly targets by 57%.

Affiliations

  • Industry panelist at Sales Innovators Congress 2015, showcasing product implementation strategies
  • Jaycees
  • International Association of Administrative Professionals
  • Member of the Professional Sales Association (PSA) for honing relationship-building techniques
  • Project Management Institute
  • Regular attendee at the Association of National Advertisers (ANA) Life Sciences Summit
  • Lions Club
  • Continuous education in pipeline management via Sales Execution and Conversion Group (SECG)
  • Active member of the Association of Medical Sales Professionals (AMSP) 2017
  • Engaged in CME (Continuing Medical Education) offerings through MedTech Conference connections

Certifications

  • Certified Competitive Intelligence Professional (CCIP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Certification in Key Account Management (ACKAM) – 2020
  • ServSafe
  • Certified Sales Excellence Professional (CSEP) by system
  • Certified Pharmaceutical Sales Specialist (CPSS)
  • Certified Professional Medical Device Sales (CPMDS) – Meridian
  • Certified Business Development Professional (CBDP) - 2018
  • Certified Inside Sales Professional (CISP) – metric
  • CompTIA Security+

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