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Skills

  • Personal training and coaching
  • Care plan assessment
  • State regulations knowledge
  • Microsoft Excel certified
  • Customer service-oriented
  • Highly organized
  • Meeting planning
  • First aid and safety
  • Chauffeuring
  • Human resource laws knowledge

Work Experiences

  • Worked on ad hoc projects and coordinated events.
  • Was in charge of inbound and outbound correspondence, which included mail, email, and faxes.
  • Was in charge of full line service set up, stock maintenance, and line sanitation for several different dining establishments.
  • Handled confidential information with complete discretion.
  • Made sure that personal and professional documents were filed properly.
  • Was in charge of overseeing and coordinating dining room activities as well as employee schedules.
  • Designed and managed office systems to handle paperwork efficiently.
  • Kept track of progress and recorded any changes in status.
  • Dealt with a large number of phone calls and emails.
  • Collaborated with a team of 9 manicurists for efficient, high-quality service and 14% customer satisfaction.

Summaries

  • With a strong foundation in implementing health and wellness habits to improve quality of life, highly skilled in home healthcare.
  • In a fast-paced work environment, he is extremely effective.
  • Healthcare professional with experience in housekeeping, meal preparation, and schedule management.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Empathetic Care Worker who cultivates a trusting, stimulating, and varied lifestyle for residents through a sensitive and compassionate approach.
  • Elderly Caregiver who is knowledgeable in risk assessment and budget management.
  • Quality assurance expert with a passion for assisting others.
  • Appointment, medication, and household management training.
  • Assist families and the healthcare team with concerns about health, nutrition, cleanliness, and household activities.
  • Highly motivated to help patients progress and encourage long-term health and wellness habits.

Accomplishments

  • Treated
  • Trained
  • Documented
  • Assisted
  • Reviewed
  • Secured
  • Directed
  • Marketing: Implemented marketing strategies which resulted in program growth of customer base.
  • Sales and Promotion: Planned and executed promotional events to market services to new clients.
  • Facility Development: Developed and launched successful Sunday brunch event, increasing facility profits by 10%.

Affiliations

  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • International Association for Hospice & Palliative Care
  • Hospice and Palliative Nurses Association (HPNA)
  • Alliance for Aging Research
  • National Association of State Long-Term Care Ombudsman Programs
  • Toastmasters
  • National Institute on Aging (NIA)
  • American Health Care Association (AHCA)
  • International Association of Administrative Professionals

Certifications

  • Basic Life Support (BLS) Certification
  • Certified Caregiving Consultant (CCC)
  • Nutrition and Hydration Certification for Elderly
  • Cisco Certified Network Associate (CCNA)
  • Dementia Care Specialist Certification
  • Post-Operative Care Training
  • Certified Protection Officer (CPO)
  • Therapeutic Recreation Certification
  • Certified Senior Advisor (CSA)
  • Professional Patient Advocate Certification

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