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Skills

  • Multitasking in high-pressure environments
  • MS Office
  • Operational Issue Troubleshooting
  • Process improvement
  • Microsoft Hyper-V Server
  • Data-driven decision making
  • Nagios monitoring software
  • Team leadership and supervision
  • Business operations
  • Client onboarding processes

Work Experiences

  • Achieved results within 6 months.
  • Collaborated with compliance and audit teams to ensure robust documentation and understanding of newly implemented market regulations.
  • Conducted data integrity checks for a $5 securities portfolio.
  • Assisted 7 high-net-worth clients.
  • Boosted operational efficiency by 28%.
  • Collaborated with counterparties and brokers to resolve failing trades, reducing unresolved transactions by 36% within three years.
  • Collaborated with IT to create automated workflows that reduced operational redundancy in securities operations across multiple asset classes.
  • Completed onboarding documentation.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Adjusted records for timely resolution.

Summaries

  • Achieved 71% error-free resolution rates.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Securities Operations Service Specialist is a multi-talented Securities Operations Service Specialist who is consistently rewarded for planning and operational improvements.
  • Lean and CPA certified.
  • Achieved results within two years.
  • Consistently reduced unresolved failing transactions by 57% within 18 months by collaborating effectively with brokers and counterparties.
  • Achieved a 43% success rate in resolving trade discrepancies.
  • Accomplished in executing operational risk assessments, reducing potential risk exposures and improving compliance rates by 42% over the past year.
  • Dedicated problem solver.
  • Advanced knowledge in trade exception management.

Accomplishments

  • Collaborated with key stakeholders to execute a platform migration for securities processing, ensuring operational continuity with zero downtime.
  • Participated in the development of internal controls that decreased reporting errors in securities processing by 68%.
  • Successfully reconciled 2 high-value client portfolios each month, ensuring a 37% decrease in discrepancies.
  • Developed and maintained operational process documentation, improving the team’s audit readiness and reducing findings by 61%.
  • Resolved product issue through consumer testing.
  • Reduced transaction processing time by 71% by streamlining workflows and leveraging automation solutions.
  • Documented and resolved program which led to procedure.
  • Managed end-to-end security settlement confirmations for 8 transactions daily, reducing processing errors by 74%.
  • Monitored and analyzed operational performance metrics daily, delivering actionable insights that reduced operational delay by 79%.
  • Improved cross-border trade settlement efficiency by 54%, collaborating with international teams to standardize processes.

Affiliations

  • Certified Securities Operations Specialist from the National Institute of Securities Markets (NISM)
  • American Medical Informatics Association
  • International Association of Administrative Professionals
  • Affiliated with the Global Association of Risk Professionals (GARP) to enhance risk mitigation strategies
  • American Society of Safety Professionals
  • Member of the Securities Industry and Financial Markets Association (SIFMA)
  • Jaycees
  • Registered with the Investment Operations Certificate (IOC) program under the CISI framework
  • Certified Anti-Money Laundering Specialist (CAMS) with specialized training in securities operations compliance
  • Active participant in the Columbus chapter of the National Investment Banking Association (NIBA)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified International Investment Analyst (CIIA) - Association of Certified International Investment Analysts
  • Certified Post-Trade Processing Specialist - Lakeside Partners
  • Securities Industry Essentials (SIE) Exam - Financial Industry Regulatory Authority (FINRA)
  • Certified Internal Auditor (CIA) – Institute of Internal Auditors (IIA)
  • Institutional Securities Processing Certification - Cedar Works
  • Certified Financial Services Auditor (CFSA) – The Institute of Internal Auditors (IIA)
  • Series 7 - General Securities Representative Qualification Examination (FINRA)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+

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