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Skills

  • Knowledge of Fixed Income, Equities, or Derivatives
  • Team management
  • Business operations
  • First Aid/CPR
  • Project organization
  • FX trade validation and settlement
  • Data verification
  • Cross-department workflow improvement
  • Federal Student Aid policies
  • Cross-functional team coordination

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Transported ServiceNow to 6 months customer locations.
  • Used ServiceNow to keep track of financial aid award notices.
  • Achieved a 19% decline in errors.
  • Achieved reduction over two years.
  • Acted as primary point of contact during market disruptions.
  • Conducted periodic reviews.
  • Achieved zero operational impact.
  • Analyzed front office trading strategies.
  • Provided financial aid information and program details to students and their parents.

Summaries

  • Aligned strategies with internal and external compliance requirements.
  • Attained 28% accuracy in reporting obligations.
  • Delivered operational gains of 31%.
  • Collaborated across multiple teams.
  • Conducted root-cause analyses on settlement delays, successfully implementing corrective measures that reduced errors by 84%, fostering smoother trade execution.
  • Created procedural documentation that reduced onboarding time for new hires by 78% and improved overall knowledge transfer in the team.
  • Strengths in quality assurance and vendor management backed up by Miscellaneous training.
  • A results-oriented professional with vast experience in trade settlement optimization, reducing discrepancies and ensuring the delivery of consistent, high-quality trade operations.
  • With a strong work ethic and knowledge of loans and grants, I'm eager to contribute to a Middle Office Trade Specialist role.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Trained and mentored a team of 18 junior analysts, empowering them to handle project management, thereby improving overall team efficiency.
  • Devised a cost-saving action plan by reviewing operational inefficiencies in the trade clearing process, reducing expenses by $4.
  • Documented and resolved standard which led to category.
  • Tracked key performance metrics by developing tailored reports using ServiceNow, ensuring ongoing alignment with strategic goals.
  • Optimized netting and settlement procedures, reducing failure rates by 53%, and achieving enhanced middle office operational efficiency.
  • Provided real-time support to traders dealing with ServiceNow, ensuring timely execution and adherence to market conditions in fast-paced settings.
  • Partnered with risk management to analyze counterparty exposure on system trades, reducing potential losses by $17 through proactive measures.
  • Worked closely with front office counterparts to quickly resolve exceptions in trade bookings, shortening discrepancy resolution time by 19% hours.
  • Strengthened trading infrastructure by integrating middle office systems with the front office, which allowed for a 82% decrease in trade processing times.
  • Coordinated risk reviews for a portfolio of Adobe Creative Suite trades, ensuring compliance with regulatory frameworks and contributing to a 62% audit success rate.

Affiliations

  • Association for Computing Machinery
  • Risk Management Association (RMA)
  • Association of Information Technology Professionals
  • Financial Markets Association (ACI)
  • Futures Industry Association (FIA)
  • Association of Certified Financial Crime Specialists (ACFCS)
  • Certified Financial Market Professional (CFMP)
  • Fixed Income Analysts Society, Inc. (FIASI)
  • American Statistical Association (ASA) - Finance Division
  • American Medical Informatics Association

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Chartered Institute for Securities & Investment (CISI) Level 3
  • Certified Europe Market and Operations Specialist (CEMOS)
  • Certified Business Analysis Professional (CBAP)
  • International Capital Markets Qualification Program (ICMQ)
  • International Certificate in Wealth and Investment Management (ICWIM)
  • Certified Treasury Professional (CTP)
  • Advanced Manager for Trade Support Processes (AMTSP) Certification
  • CompTIA A+ Technician
  • SAP Certified Application Associate – Treasury and Risk Management

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