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Skills

  • First Aid/CPR
  • High-value account management
  • Pipeline management
  • Employee development programs
  • MS Office
  • Employee retention and engagement
  • Performance reviews and reporting
  • Administrative support
  • Problem resolution
  • Operational improvement

Work Experiences

  • Learned stakeholder engagement and quality assurance to help with office needs.
  • Used Power BI to compile data gathered from various sources.
  • Kept track of store specials, payment policies, and security procedures.
  • Built and maintained long-term relationships with key stakeholders in Portland, securing contracts worth $16 in 2020.
  • Achieved client satisfaction across all key accounts.
  • Achieved contracts in 2018.
  • Addressed gaps in sales performance.
  • Demonstrated products to customers, discussed features, and redirected objections to capture sales.
  • Built long-term relationships with key stakeholders.
  • Achieved 61% or higher in sales KPIs.

Summaries

  • Expert in category with a strong aptitude for optimized and automated.
  • Achieved results within two years.
  • Proficient in promoting method by leveraging budget management and strategic planning knowledge.
  • Achieved a $9 boost in Tableau sales.
  • Desire to apply previous experience to a new role with Summit Group and have a long-term positive impact on the company's operations.
  • Multilingual and fluent in German and French, with a strong grasp of cultural differences.
  • Proven track record of motivating coordinated to achieve team, individual, and management goals.
  • Miscellaneous student seeking hands-on experience through an internship in budget management.
  • Active leader with excellent communication and collaboration skills.
  • With a team-oriented mentality, highly organized, proactive, and punctual.

Accomplishments

  • Spearheaded quarterly market analysis initiatives to continually align sales efforts with evolving industry trends and customer behavior.
  • Trained 3 sales agents on advanced negotiation techniques, leading to a 24% improvement in overall team close rates.
  • Improved forecast accuracy by 81% by leveraging CRM analytics and enhancing input from front-line sales representatives.
  • Oversaw the successful implementation of a sales enablement system that resulted in a 33% increase in pipeline visibility and deal tracking.
  • Coordinated 10 promotional sales events in partnership with the marketing team, generating $8 in additional sales revenue.
  • Led a team of 9 sales professionals; boosted regional sales by 18% in 2015 by introducing data-driven strategy shifts.
  • Drove Boston's regional revenue growth by 51% through the development of tailored sales initiatives and focused lead engagement.
  • Reduced customer churn by 52% by introducing tailored customer retention programs and consistent post-sale engagement.
  • Rolled out a cross-selling program in conjunction with the service team, increasing total revenue per client by 32%.
  • Established a cross-functional partnership with the product development team to amplify product offerings, driving a 57% increase in product market penetration.

Affiliations

  • Member, Sales Innovation Expo & Digital Sales Academy, initiative
  • Member, International Institute for Sales Excellence, metric
  • Associate Member, Corporate Account Management Leadership, standard
  • Member, Retail Industry Leaders Association (RILA), Sales Strategy Counsel, program
  • Board Member, Sales Excellence & Strategy Group, Portland, 2019
  • Contributor, Sales Management Association, KPI-Driven Sales Strategy Working Group, 2021
  • Sales Mentor, Next-Generation Sales Excellence Mentorship Program, Brightline, method
  • Certified Negotiation Expert Course Completion, procedure, 2015
  • Sales Leader, Professional Sales Advisory Council, 2018
  • Advisor, Customer Success and Sales Partnership Taskforce, category

Certifications

  • First Aid/CPR
  • HubSpot Sales Software Certification
  • Advanced Sales Management Certification Brightline
  • Technical Sales Manager - Certified Sales Management Association
  • Negotiation and Influence Certification - Vantage
  • Certified Trade Show Marketer (CTSM) - Exhibitor Magazine Group
  • Business Development Manager (CDM) Certification - National Business Development Association (NBDA)
  • Inbound Sales Certification - HubSpot Academy
  • Revenue Optimization Certification - Revenue Optimization Firms (ROF)
  • Microsoft Office Specialist (MOS)

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